As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
Temporary Closure of Shanghai Disneyland, Disneytown including Walt Disney Grand Theatre and Wishing Star Park - January 30, 2020
As a precautionary measure in line with prevention efforts taking place across China, we are temporarily closing Shanghai Disneyland park out of consideration for the health and safety of our guests and Cast Members. We are in close contact with health officials and the local government about the situation and will announce a reopening date once they determine it is advisable. In the interim, we will be providing refunds to guests who have booked tickets to the park or rooms at our resort hotels.
Shanghai Disney Resort will assist in the refund for guests who have purchased tickets for admission to Shanghai Disneyland, have booked a resort hotel, or have booked tickets for Beauty and the Beast Mandarin Production through the original ticket purchase channel.
View Detailed Procedure & Guidelines

Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Disneytown

Disneytown is an admission-free shopping, dining and entertainment destination with the charm of an international village—situated on the scenic shores of Wishing Star Lake.

Come explore more than 46,000 square meters of Disneytown experiences, including:

  • Marketplace – A colorful central plaza filled with international shopping opportunities, including the first World of Disney Store in Asia.
  • The Lakeshore – Waterfront views and a variety of restaurant options—from world-class fare to casual eats.
  • Spice Alley – Cozy courtyards and open kitchens with alfresco dining set the stage for an irresistible atmosphere of camaraderie.
  • Broadway Boulevard & Broadway Plaza – A dynamic shopping street leading to Walt Disney Grand Theatre—home of the first-ever Mandarin stage presentation of BEAUTY AND THE BEAST.

Frequently Asked Questions