Disneytown

Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details

For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024
Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.

For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.

For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.

Please travel safe, and we look forward to seeing you again soon!

Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details

To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:

Shanghai Disney Resort’s official website
Shanghai Disney Resort’s official app
Shanghai Disney Resort’s official WeChat account
Shanghai Disney Resort official Fliggy Store

Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.

Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.

Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

How can we help you?

Disneytown is an admission-free shopping, dining and entertainment destination with the charm of an international village—situated on the scenic shores of Wishing Star Lake.

Come explore more than 46,000 square meters of Disneytown experiences, including:

Marketplace – A colorful central plaza filled with international shopping opportunities, including the first World of Disney Store in Asia.
The Lakeshore – Waterfront views and a variety of restaurant options—from world-class fare to casual eats.
Spice Alley – Cozy courtyards and open kitchens with alfresco dining set the stage for an irresistible atmosphere of camaraderie.
Broadway Boulevard & Broadway Plaza – A dynamic shopping street leading to Walt Disney Grand Theatre.

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