Shanghai Disney Resort to Launch Real Name Ticketing Policy Prior to Yearend See details
For Park Tickets and other products services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024Guests with a used ticket for September 15, 2024, may visit the park after 15:00 on any other day during September 18, 2024 to March 18, 2025 without the need for a reservation. On the day of your next visit:
- For guests who have purchased tickets with ID document, please redeem at the park entrance turnstiles with the original physical copy of ID document that was used to purchase your tickets for September 15, 2024. All guests who purchased tickets with the same ID document on September 15, 2024 are required to enter the park at the same time as the main ID document holder.
- For guests with tickets that are not linked to any ID documents, please bring the original paper tickets on September 15, 2024 to Guest Services window to redeem the new on-day tickets.
For other products and services related to ILLUMINATE! A Nighttime Celebration on September 15, 2024, such as Disney Premiere Access, Imagination Terrace, Royal Banquet Hall Princess Set Menu with Reserved Viewing Area, the benefit of ILLUMINATE! A Nighttime Celebration will be automatically refunded through the original purchase channel for the respective amount accordingly.
For Shanghai Disneyland Annual Pass holders who entered the park on September 15, 2024, we will provide a one-day extension of the validity period and the general benefits. You can visit Shanghai Disney Resort official APP or Shanghai Disneyland Annual Pass WeChat Hub to check your updated Annual Pass validity from September 19, 2024.
Please travel safe, and we look forward to seeing you again soon!
Public noticePricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.
If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
- Shanghai Disney Resort’s official website
- Shanghai Disney Resort’s official app
- Shanghai Disney Resort’s official WeChat account
- Shanghai Disney Resort official Fliggy Store
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Shanghai Disneyland Annual Pass
Shanghai Disneyland Annual Pass Disclaimer
THE SHANGHAI DISNEYLAND ANNUAL PASS IS VALID FOR 365 DAYS ("VALID PERIOD") STARTING 15 DAYS AFTER THE DATE OF PURCHASE. THE PASS VALIDITY WILL NOT BE IMPACTED BY THE DATE OF THE PASS REDEMPTION OR THE DATE OF THE GUEST’S FIRST ENTRY. THE SHANGHAI DISNEYLAND ANNUAL PASS HOLDER CAN VISIT SHANGHAI DISNEYLAND FROM THE DATE OF THE PASS REDEMPTION, BUT IS STILL SUBJECT TO THE PASS CALENDAR.
UNLESS OTHERWISE PROVIDED BY LAW, THE SHANGHAI DISNEYLAND ANNUAL PASS IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NON-REFUNDABLE. THE SHANGHAI DISNEYLAND ANNUAL PASS AND BENEFITS ASSOCIATED WITH IT ARE STRICTLY FOR THE PERSONAL USE OF THE INDIVIDUAL PASS HOLDER. WE RESERVE THE RIGHT AT ANY TIME TO REVOKE THE SHANGHAI DISNEYLAND ANNUAL PASS, WITHOUT REFUND OR COMPENSATION: (A) IF THE SHANGHAI DISNEYLAND ANNUAL PASS IS USED FOR PARK ADMISSION OR REDEMPTION OF BENEFITS BY ANY PERSON OTHER THAN THE GUEST WHOSE NAME IS PRINTED ON THE SHANGHAI DISNEYLAND ANNUAL PASS; (B) IF THE SHANGHAI DISNEYLAND ANNUAL PASS AND/OR ITS BENEFITS ARE USED FOR COMMERCIAL PURPOSES (INCLUDING, WITHOUT LIMITATION, TO OBTAIN OR PURCHASE ITEMS OR SERVICES WITH THE INTENT TO RESELL SUCH ITEMS OR SERVICES) OR ARE MISUSED FOR OTHER PURPOSES; (C) FOR UNSAFE, ILLEGAL OR OFFENSIVE BEHAVIOR; (D) FOR ANY OTHER VIOLATION OF THE PARK RULES AND REGULATIONS THAT MAY IMPEDE THE OPERATION OF THE PARK. We will take a photo of you as proof of your identity. Your name and photograph will be associated with the Shanghai Disneyland Annual Pass, and cannot be changed. In order to guarantee the identity of the Shanghai Disneyland Annual Pass holder and ensure its usage remains strictly personal, Guests are required to show the original physical copy of your ID document used to activate the Shanghai Disneyland Annual Pass at the turnstiles when using the Shanghai Disneyland Annual Pass to enter the Park. The Shanghai Disneyland Annual Pass does not give access to the Park during special events that require a separate admission charge, nor does it give free access to the parking lot, or the Walt Disney Grand Theatre. We may from time to time change the operating hours of the Park or attractions, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program due to capacity, extreme weather, special events, to ensure safety, security or order, or if circumstances so require. For the purposes of these terms and conditions, "Shanghai Disney Resort" or "we" means either or both of "Shanghai International Theme Park Company Limited" and "Shanghai International Theme Park and Resort Management Company Limited".