Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package Benefits Include

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
  • Early Entry: Guests who purchase a Concierge Service can enter Shanghai Disneyland prior to the published park opening time and enjoy select attractions and select merchandise shops that may be made available during early entry (subject to availability). This benefit is only valid on dates where the Shanghai Disneyland Early Park Entry Pass is available to the general public.
  • Disney Premier Access Set: Soaring Over the Horizon; Roaring Rapids; TRON Lightcycle Power Run; Buzz Lightyear Planet Rescue; Peter Pan's Flight; Seven Dwarfs Mine Train; The Many Adventures of Winnie the Pooh; Pirates of the Caribbean: Battle for the Sunken Treasure (subject to attraction availability on that day).
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy priority seating at quick service restaurants, and express pick up for turkey legs at select distribution points (subject to availability).
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

Deluxe Package Benefits Include

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
  • Early Entry: Guests who purchase a Concierge Service can enter Shanghai Disneyland prior to the published park opening time and enjoy select attractions and select merchandise shops that may be made available during early entry (subject to availability). This benefit is only valid on dates where the Shanghai Disneyland Early Park Entry Pass is available to the general public.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto (subject to attraction availability on that day).
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy priority seating at quick service restaurants, and express pick up for turkey drums at select distribution points (subject to availability).
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

How to Redeem

  • When you arrive at Shanghai Disney Resort, Please redeem Disney Concierge Services at Walt Disney Grand Theatre.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
  • All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

  • To ensure a smooth park entrance, guests are required to provide their Government ID/Travel document/passport information (please refer to Shanghai Disney Resort official website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their Government ID.
  • Guests are required to provide their full name, valid ID information and mobile phone number when placing their booking. Full payments must be made at the time of booking. Up to 5 Disney Concierge Services can be purchased using one valid ID in one order per day. And each valid ID can place order once per day.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to park operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the Disney Concierge Services are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 12:00am on the date of the entitlement.
  • Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the official app for Shanghai Disney Resort.
  • Please queue up and enter the Disney Fastpass Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the official Shanghai Disney Resort App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of safety and order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our Guests to dress accordingly. We may photograph, film, videotape and/or record in the Park. Guests’ entry into the Park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.
  • Please note that the price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to book in advance.

Shanghai Disneyland Annual Pass

 

 
1

Select the Number of Passes

The Definitions of Standard Pricing and Special Pricing

Tickets for admission before October 8, 2019:

Special pricing:

  • Children: Height above 1.0 meter and up to 1.4 meters
  • Seniors: Aged 65 years old and above
  • Guests with disabilities (certificate/proof of disability is required)

Free park admission:

  • Infant with a height of 1.0 meter and below

Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.


Tickets for admission on or after October 8, 2019:

Special pricing:

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park
  • Seniors: Aged 65 years old and above
  • Guests with disabilities (certificate/proof of disability is required)

Free park admission:

  • Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit.

An “age” mentioned above is deemed to have been reached on the date corresponding to the date of birth. Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.

The terms of the new definitions are also applicable to Child Annual Passes purchased on or after October 8, 2019 accordingly.

In order to enjoy free admission or the ticket discount based on age (as set forth above), guardians must bring and present a valid original government ID with a photo and the date of birth of the children (“ID Certificate”) that is acceptable to us on the day they intend to enter Shanghai Disneyland.

For mainland China guests, examples of acceptable ID Certificates are:

  • PRC Resident ID Card
  • PRC Social Security Card
  • Passport

For mainland China guests, examples of unacceptable ID Certificates are:

  • Hu Kou Bu (photos not available)
  • Certificate of Birth (photos not available)
  • Student ID (not a government issued ID)

For other guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents or PRC Travel Document
  • For other guests: Foreign passport

Important Details

View Annual Pass Calendar

The Shanghai Disneyland Annual Pass is valid for 365 days (“valid period”) starting 15 days after the date of purchase. The pass validity period will not be impacted by the date of the pass’s redemption or the date of the guest’s first entry to the park using their new Annual Pass. Shanghai Disneyland Annual Pass Holders can visit Shanghai Disneyland from the date of purchase once they have redeemed their Annual Pass successfully, but are still subject to the Annual Pass calendar.

Guests are advised to redeem their Annual Pass at the Shanghai Disneyland Main Entrance ticket booths within 15 days of the date of purchase. Any Annual Passes not redeemed during this time will be automatically activated.

Click Here To View Shanghai Disneyland Annual Pass General Terms and Conditions

Prices in Chinese Yuan (CNY).
 
 
 

Current Selections

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package Benefits Include

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
  • Early Entry: Guests who purchase a Concierge Service can enter Shanghai Disneyland prior to the published park opening time and enjoy select attractions and select merchandise shops that may be made available during early entry (subject to availability). This benefit is only valid on dates where the Shanghai Disneyland Early Park Entry Pass is available to the general public.
  • Disney Premier Access Set: Soaring Over the Horizon; Roaring Rapids; TRON Lightcycle Power Run; Buzz Lightyear Planet Rescue; Peter Pan's Flight; Seven Dwarfs Mine Train; The Many Adventures of Winnie the Pooh; Pirates of the Caribbean: Battle for the Sunken Treasure (subject to attraction availability on that day).
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy priority seating at quick service restaurants, and express pick up for turkey legs at select distribution points (subject to availability).
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

Deluxe Package Benefits Include

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
  • Early Entry: Guests who purchase a Concierge Service can enter Shanghai Disneyland prior to the published park opening time and enjoy select attractions and select merchandise shops that may be made available during early entry (subject to availability). This benefit is only valid on dates where the Shanghai Disneyland Early Park Entry Pass is available to the general public.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto (subject to attraction availability on that day).
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy priority seating at quick service restaurants, and express pick up for turkey drums at select distribution points (subject to availability).
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

How to Redeem

  • When you arrive at Shanghai Disney Resort, Please redeem Disney Concierge Services at Walt Disney Grand Theatre.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
  • All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

  • To ensure a smooth park entrance, guests are required to provide their Government ID/Travel document/passport information (please refer to Shanghai Disney Resort official website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their Government ID.
  • Guests are required to provide their full name, valid ID information and mobile phone number when placing their booking. Full payments must be made at the time of booking. Up to 5 Disney Concierge Services can be purchased using one valid ID in one order per day. And each valid ID can place order once per day.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to park operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the Disney Concierge Services are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 12:00am on the date of the entitlement.
  • Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the official app for Shanghai Disney Resort.
  • Please queue up and enter the Disney Fastpass Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the official Shanghai Disney Resort App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of safety and order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our Guests to dress accordingly. We may photograph, film, videotape and/or record in the Park. Guests’ entry into the Park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.
  • Please note that the price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to book in advance.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

Shanghai Disneyland Annual Pass Disclaimer
THE SHANGHAI DISNEYLAND ANNUAL PASS IS VALID FOR 365 DAYS (“VALID PERIOD”) STARTING 15 DAYS AFTER THE DATE OF PURCHASE. THE PASS VALIDITY WILL NOT BE IMPACTED BY THE DATE OF THE PASS REDEMPTION OR THE DATE OF THE GUEST’S FIRST ENTRY. THE SHANGHAI DISNEYLAND ANNUAL PASS HOLDER CAN VISIT SHANGHAI DISNEYLAND FROM THE DATE OF THE PASS REDEMPTION, BUT IS STILL SUBJECT TO THE PASS CALENDAR.
UNLESS OTHERWISE PROVIDED BY LAW, THE SHANGHAI DISNEYLAND ANNUAL PASS IS NON-TRANSFERABLE, NON-EXCHANGEABLE AND NON-REFUNDABLE. THE SHANGHAI DISNEYLAND ANNUAL PASS AND BENEFITS ASSOCIATED WITH IT ARE STRICTLY FOR THE PERSONAL USE OF THE INDIVIDUAL PASS HOLDER. WE RESERVE THE RIGHT AT ANY TIME TO REVOKE THE SHANGHAI DISNEYLAND ANNUAL PASS, WITHOUT REFUND OR COMPENSATION: (A) IF THE SHANGHAI DISNEYLAND ANNUAL PASS IS USED FOR PARK ADMISSION OR REDEMPTION OF BENEFITS BY ANY PERSON OTHER THAN THE GUEST WHOSE NAME IS PRINTED ON THE SHANGHAI DISNEYLAND ANNUAL PASS; (B) IF THE SHANGHAI DISNEYLAND ANNUAL PASS AND/OR ITS BENEFITS ARE USED FOR COMMERCIAL PURPOSES (INCLUDING, WITHOUT LIMITATION, TO OBTAIN OR PURCHASE ITEMS OR SERVICES WITH THE INTENT TO RESELL SUCH ITEMS OR SERVICES) OR ARE MISUSED FOR OTHER PURPOSES; (C) FOR UNSAFE, ILLEGAL OR OFFENSIVE BEHAVIOR; (D) FOR ANY OTHER VIOLATION OF THE PARK RULES AND REGULATIONS THAT MAY IMPEDE THE OPERATION OF THE PARK. We will take a photo of you as proof of your identity. Your name and photograph will be associated with the Shanghai Disneyland Annual Pass, and cannot be changed. In order to guarantee the identity of the Shanghai Disneyland Annual Pass holder and ensure its usage remains strictly personal, Guests are required to show the original ID credential used to activate the Shanghai Disneyland Annual Pass at the turnstiles when using the Shanghai Disneyland Annual Pass to enter the Park. The Shanghai Disneyland Annual Pass does not give access to the Park during special events that require a separate admission charge, nor does it give free access to the parking lot, or the Walt Disney Grand Theatre. We may from time to time change the operating hours of the Park or attractions, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program due to capacity, extreme weather, special events, to ensure safety, security or order, or if circumstances so require. For the purposes of these terms and conditions, “Shanghai Disney Resort” or "we" means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.