Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Zootopia has officially opened at Shanghai Disneyland on December 20. As we continue to manage maximum capacity for each area of our resort, and in anticipation of high demand to visit Zootopia during its opening period, please understand that admission to Zootopia or its new attraction “Zootopia: Hot Pursuit” may not be secured for every guest who enters Shanghai Disneyland. However, guests will be able to encounter multiple new experiences with a Zootopia touch throughout the park, including decoration, entertainment, food & beverage and merchandise.

Please also note that overnight queuing for entry to Shanghai Disneyland on any day is not permitted. Guests are encouraged to plan their trip accordingly.

In the opening phase, we expect that pauses and brief downtimes may occur from time to time in the new attraction “Zootopia: Hot Pursuit”. Downtimes may occur for a variety of reasons due to the complexity of the ride system and built-in safety features, based on industry requirements and best practices. In the event of downtime, guests will be required to evacuate according to onsite cast members' instructions. Operation of the attraction will be resumed after the completion of all necessary procedures. We appreciate the understanding and cooperation of our guests during this opening period.

Rider Switch

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Parents or other adults can take turns riding select attractions when they have non-riders in their party.

What Is Rider Switch and How Does It Work?

If a guest in your party won’t be boarding an attraction due to height limit or other reasons, the Rider Switch option means you don’t have to miss out! Instead, you can wait with the non-rider(s) while the rest of your party enjoys the attraction. Then, once they’re done, you can take your turn by going through the Disney Premier Access entrance or alternative entrance (when the Disney Premier Access entrance is not available).

How it Works:

  • Step 1 – Ask a Cast Member if Rider Switch is offered at the attraction you want to experience.
  • Step 2 – If Rider Switch is offered, let a Cast Member know that you would like a Rider Switch arrangement. Enter the line with your entire party. One or two adult(s) will be designated to wait with the non-rider(s) in the “Rider Switch” area. The remainder of the party will experience the attraction.
  • Step 3 – When the remainder of the party returns to the “Rider Switch” area, the guest(s) who waited with the non-rider(s) may then take his or her turn by going through the Disney Premier Access entrance or alternative entrance (when the Disney Premier Access entrance is not available).

(Please note that Rider Switch may not save more queueing time for guests who holding a Disney Premier Access for the attraction concerned)