In order to preserve the guest experience at Shanghai Disneyland, we highly recommend guests interested in visiting Shanghai Disneyland on June 26 (Monday) and June 27 (Tuesday) to purchase tickets in advance, as these dates are forecast to be high attendance days and we reserve the right to suspend sales for all ticketing products at the resort on these dates should demand require. Please check our official website and/or app for the most up-to-date information on park ticket availability. Other experiences inside Shanghai Disney Resort, including Disneytown, will be open for guests to enjoy.
Friendly Reminder - June 24, 2017
In order to preserve the guest experience at Shanghai Disneyland, we highly recommend guests interested in visiting Shanghai Disneyland on June 26 (Monday) and June 27 (Tuesday) to purchase tickets in advance, as these dates are forecast to be high attendance days and we reserve the right to suspend sales for all ticketing products at the resort on these dates should demand require. Please check our official website and/or app for the most up-to-date information on park ticket availability. Other experiences inside Shanghai Disney Resort, including Disneytown, will be open for guests to enjoy.

Terms And Conditions

Theatre Tickets Terms and Conditions

Unless otherwise provided by law, tickets and other entitlements are non-transferable, non-exchangeable and non-refundable without our permission. They are void if altered. All persons entering the theatre, regardless of age, must have a ticket. Each ticket allows one entry at the Walt Disney Grand Theatre entrance for the corresponding entitlement date and time. Performance dates, times and cast are subject to change from time to time. No photography, videography or recording devices of any kind are allowed in the theatre. To ensure safety and order in the theatre, or if circumstances so required, we reserve the right to deny admission, or to require a person already admitted to leave the theatre. We may photograph, film, videotape and/or record in the theatre, and your entry into the theatre constitutes your consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting legal, safety or security requirements, or for other legitimate purposes. Admission to Walt Disney Grand Theatre is subject to other rules and regulations as may be posted in the theatre. We are not responsible for any loss or inconvenience caused by computer error which is not attributable to our fault, or unauthorized duplication or sale of the theatre's tickets. In the event that duplicate tickets are presented for admission, we reserve the right to refuse entry. All prices are in Chinese Yuan. Ticket orders are not confirmed until a confirmation number is received. Guests must be 18 years of age or older to purchase tickets on the website. These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, "we" means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Park Tickets Terms and Conditions

Unless otherwise provided by law, tickets and other entitlements are non-transferable and non-refundable without our permission. They are void if altered.   The ticket must be used by the same person during its period of validity and is not valid for special events that require a separate admission charge.  Dated tickets can be replaced twice with new dated tickets of equal or greater value by paying the difference in admission fee and eligibility to replace is based on availability; date changes must occur 2 days before the entitlement date. Guests who purchase tickets from a third-party reseller must complete exchanges or modifications from the same reseller.  To ensure safety and order in the park, or if circumstances so required:

  • We reserve the right to deny admission, or to require a person already admitted to leave the park.
  • We may from time to time change the operating hours of the park or any park attraction, close the park or any part of it temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program.

Proof of identity and eligibility may be required for entry. Admission to Shanghai Disneyland is subject to park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules). At the park entrance, we will take photos of you as proof of your identity as the ticket holder. Please present your ticket for reentry to the park on the same day.  We may photograph, film, videotape and/or record in the park, and your entry into the park constitutes your consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. We are not responsible for any loss or inconvenience caused by computer error which is not attributable to our fault, or unauthorized duplication or sale of the park’s tickets.  Each park ticket printed confirmation allows one entry at a Shanghai Disneyland turnstile. Upon entry, the Guest will be provided with a standard park ticket for use for the applicable purchased days. In the event that duplicate park tickets are presented for park admission, we reserve the right to refuse entry.  All prices are in Chinese Yuan. Ticket orders are not confirmed until a confirmation number is received. Children less than 100 cm in height receive free park admission.    Guests must be 18 years of age or older to purchase tickets on the website. These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, "we" means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.