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Shanghai Disney Resort’s Real Name Ticketing Policy Starts December 23, 2024 See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Peter Pan's Flight (Any Height)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Peter Pan's Flight (Any Height)
    - Woody’s Roundup (81cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required. )
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Peter Pan's Flight (Any Height)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas. (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Peter Pan's Flight (Any Height)
    - Woody’s Roundup (81cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of the offer varies by date, and the price of the offer, if still available, may fluctuate on the date your visit. Guests may purchase the offer based on the price published on official channels at the time of purchase, subject to availability. Guests are advised to purchase in advance.
  • Each Disney Concierge Services is limited to one guest. All guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • The validity calendar will show 7 valid dates for this product and is updated on daily basis.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, all guests are required to provide the original physical copy of your ID document (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and prepaid ticket order. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to provide their valid government ID (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Disneytown entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price - replacement eligibility is subject to availability. Date changes must occur, at the latest, 48 hours prior to 00:00am on the date of the entitlement (e.g. If you have bought a ticket for January 4, you will have until midnight on January 1st to change the visit date.) .
  • The Disney Premier Access contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of Disney Premier Access. The price of Disney Concierge Services does not change if any of the attractions corresponding to the Disney Premier Access contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the Disney Premier Access Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Theme Park Ticket or Service

Purchase Shanghai Disneyland tickets to discover a world of wonder filled with creativity, adventure and thrills for Guests of all ages.

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The Definitions of Standard Pricing and Special Pricing

Shanghai Disneyland Ticket Products Special Pricing

Special pricing:

  • Child: Aged 3 to 11 years old (both inclusive) on the day of their visit to the park
  • Senior: Aged 60 years old and above on the day of their visit to the park
  • Guest with disabilities: Guests with valid disability certificates

Free park admission:

  • Children under the age of 3 years old on the day of their visit

Shanghai Disneyland Annual Pass Products Special Pricing

  • Child: Aged 3 to 11 years old (both inclusive) on the date of Annual Pass purchase
  • Senior: Aged 60 years old and above on the date of Annual Pass purchase
  • Guests with disabilities: Guests with valid disability certificates

All “ages” that are mentioned above are deemed to have been reached on the date of the visit corresponding to the date of birth. Guests that do not meet the Children, Seniors, Guests with disabilities or free admission criteria (as set forth above) must purchase standard tickets to visit Shanghai Disneyland. Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

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Benefits Include:

Exclusive access to the Disneytown Imagination Terrace to watch the park’s ILLUMINATE! A Nighttime Celebration.

‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace Product Introduction:

1. This product only provides access to the Imagination Terrace, located in Disneytown. Park admission is not required nor provided as part of this product.
2. Please note that the viewing area involves full outdoor standing, all guests who purchase the product need to share the same viewing area.
3. Guests must select a visitation date from one of the available dates indicated on the validity period calendar.
4. This product is subject to availability.
5. If there is only one ILLUMINATE! A Nighttime Celebration performance on the day of your visit, the ‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace (Session 1) is the only available product option. (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration (subject to park operations on the day. Please refer to the Shanghai Disney Resort Official Website and Shanghai Disney Resort Official App to view the performance schedule and other details for the day of your visit.)
6. Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five ’ILLUMINATE! A Nighttime Celebration’ Imagination Terrace can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
7. When entering the Imagination Terrace, the guest who booked the reservation should show his/her valid ID and enter with everyone else under the booking reservation at the same time.
8. At least one (1) guest in your party must be aged 16 or older to use this paid product. Children under the age of 3 on the day of their visit will not be charged. Guests aged 16 years or older can take at most one (1) child under the age of 3 on the day of their visit to experience the show. For children under the age of 3 years old on the day of their visit who will enjoying free access , their guardians must also bring and present the child’s original physical copy of the Valid Government ID, such as the original physical copy of PRC Resident ID Card or the original physical copy of Household Register (Hu Kou Bu).
9. The hours of operation of the Imagination Terrace viewing area are from 45 minutes before the start of the ILLUMINATE! A Nighttime Celebration until 10 minutes after the show finishes. Guests can check the on-day show schedule on the Shanghai Disney Resort Official Website and Shanghai Disney Resort Official App for show times and show duration.
10. The Imagination Terrace entrance is located next to The Walt Disney Grand Theatre in Disneytown, located to the left-hand side of the Walt Disney Grand Theater. It will open for entry registration 45 minutes before the start of each ILLUMINATE! A Nighttime Celebration. Please arrive on time based on the on-day ILLUMINATE! A Nighttime Celebration show schedule.
11. The Imagination Terrace is an open, outdoor venue that is exposed to the elements - we recommend that you check the weather forecast in advance of your visit and dress appropriately.
12. As with other live entertainment in the park, the presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.

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Park admission is not included in the price of this service, nor is park admission required to access the terrace.

Prices in Chinese Yuan (CNY).
 
 
 
 

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Eligibility of Disabled Ticket：
Guests with valid disability certificates.

Park Admission Reminder：
Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Peter Pan's Flight (Any Height)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Peter Pan's Flight (Any Height)
    - Woody’s Roundup (81cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required. )
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Peter Pan's Flight (Any Height)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas. (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time. The presentation of ILLUMINATE! A Nighttime Celebration may be impacted due to inclement weather or other unforeseen conditions. For example, during poor weather including but not limited to high wind, poor air quality, heavy fog and/or lighting, we may adjust or remove the fireworks effect, or temporarily delay or cancel the show.).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Zootopia: Hot Pursuit (Any Height. Guest possessing this Disney Premier Access can enter Zootopia in a shorter wait time. Please note that you may not experience complete scenes in the queue area when entering Zootopia: Hot Pursuit from the Disney Premier Access entrance. )
    - Soaring Over the Horizon (102 cm or Taller)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Peter Pan's Flight (Any Height)
    - Woody’s Roundup (81cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Challenge Trails at Camp Discovery (106 cm or Taller. Please note: This is an overhead activity. Closed-toe shoes with secured heel strap are required.)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.(Operating hours are from 11:00 am until 15:00 pm every day)
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • All Guests are required to provide the original physical copy of your ID document. (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of the offer varies by date, and the price of the offer, if still available, may fluctuate on the date your visit. Guests may purchase the offer based on the price published on official channels at the time of purchase, subject to availability. Guests are advised to purchase in advance.
  • Each Disney Concierge Services is limited to one guest. All guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • The validity calendar will show 7 valid dates for this product and is updated on daily basis.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, all guests are required to provide the original physical copy of your ID document (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and prepaid ticket order. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to provide their valid government ID (PRC Resident ID Card/passport/PRC Foreign Permanent Resident ID Card or other travel document) and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Disneytown entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price - replacement eligibility is subject to availability. Date changes must occur, at the latest, 48 hours prior to 00:00am on the date of the entitlement (e.g. If you have bought a ticket for January 4, you will have until midnight on January 1st to change the visit date.) .
  • The Disney Premier Access contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of Disney Premier Access. The price of Disney Concierge Services does not change if any of the attractions corresponding to the Disney Premier Access contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the Disney Premier Access Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

The number of tickets available is limited. Tickets are valid only on specific date, or for Two-Day tickets, only on specific dates. Entertainment, ticket types, entitlements and prices subject to change without notice. Tickets are nontransferable and nonrefundable.

Any date marked "Unavailable" indicates that tickets are not currently available for purchase through this website at this time. Guests may still inquire about remaining tickets for these dates with our authorized trade partners or select another date.

Guests using senior tickets must be aged 60 and above on the day of their visit (One-Day ticket) or on the date of the day of their first visit (Two-Day ticket).

Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.

‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace Terms and Conditions:

1. This product is non-transferrable, non-changeable and non-refundable (no matter whether the Guest shows up or not), unless otherwise provided by law.
2. We reserve the right to close or change the schedule of the ‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace service operation for safety reasons, such as inclement weather.
3. Please maintain good personal hygiene; respect personal space and avoid standing too close to other guests.
4. No selfie sticks are permitted during the show.
5. Guests to Disneytown are expected to comply with the ‘Disneytown Rules and Regulations’. https://www.shanghaidisneyresort.com/disneytown-rules/

Redeem Your Services

1. To ensure a smooth entry to the area, guests are required to provide the original physical copy of your valid ID document (Mainland China guests are required to bring your PRC Resident ID Card. Hong Kong China and Macao China guests are required to bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. Taiwan China guests are required to bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. Other guests are required to bring a valid foreign passport or PRC Foreign Permanent Resident ID Card) and their prepaid order number (the order number usually begins with SHDR and is followed by numbers. You can find it in your confirmation SMS or order history). After the Imagination Terrace viewing area is open for access, you need to redeem the service when entering the area, which is located at the left-hand side of the Walt Disney Grand Theater.
2. For children under the age of 3 years old on the day of their visit who will enjoying free access , their guardians must also bring and present the child’s original physical copy of the Valid Government ID, such as the original physical copy of PRC Resident ID Card or the original physical copy of Household Register (Hu Kou Bu).

Contact Us

To learn more about the product, please contact the Shanghai Disney Resort Reservation Center hotline at 400-180-0000. Guests under the age of 18 must have a parent or guardian’s permission to call.

‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace Disclaimer:

The ‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace is non-transferrable, non-changeable and non-refundable (unless otherwise provided by law). We may photograph, film, videotape and/or record at Disneytown, and use these images and/or sound recordings. Your entry to Disneytown constitutes your consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. We reserve the right to close or restrict access to areas of Disneytown for safety reasons, such as inclement weather or over-crowding. Please comply with all notices, and all instructions and requests of any Cast Member, posted, given or made for the purpose of ensuring safety and order. These Rules and Regulations are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these rules, “we” means either or both of “Shanghai International Theme Park Associated Facilities Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited.”