Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. The updated Privacy Policy details our data collection practice for redeeming Shanghai Disneyland Annual Passes online and opting in to the facial recognition park entry online. Please read it carefully.
Notice - June 15, 2021
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. The updated Privacy Policy details our data collection practice for redeeming Shanghai Disneyland Annual Passes online and opting in to the facial recognition park entry online. Please read it carefully.
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - June 15, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

Deluxe Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

Classic Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

Deluxe Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
  • All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

  • To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
  • Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • Please queue up and enter the Disney Premier Access Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of capacity, extreme weather, special events, safety or order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules)
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Theme Park Ticket or Service

Purchase Shanghai Disneyland tickets to discover a world of wonder filled with creativity, adventure and thrills for Guests of all ages.

  1. Learn more
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1

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The Definitions of Standard Pricing and Special Pricing

Special pricing:

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park
  • Seniors: Aged 65 years old and above
  • Guests with disabilities (certificate/proof of disability is required)

Free park admission:

  • Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit.

An “age” mentioned above is deemed to have been reached on the date corresponding to the date of birth. Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.

The terms of the new definitions are also applicable to Child Annual Passes purchased after October 8, 2019 accordingly.

In order to enjoy free admission or the ticket discount based on age (as set forth above), guardians must bring and present a valid original government ID with a photo and the date of birth of the children (“ID Certificate”) that is acceptable to us on the day they intend to enter Shanghai Disneyland.

For mainland China guests, examples of acceptable ID Certificates are:

  • PRC Resident ID Card
  • PRC Social Security Card
  • Passport

For mainland China guests, examples of unacceptable ID Certificates are:

  • Hu Kou Bu (photos not available)
  • Certificate of Birth (photos not available)
  • Student ID (not a government issued ID)

For other guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents or PRC Travel Document
  • For other guests: Foreign passport
2

Select the Date of Your Visit

Benefits Include:

Exclusive access to the Disneytown Imagination Terrace to watch the park’s ILLUMINATE! A Nighttime Celebration.

‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace Product Introduction:

1. This product only provides access to the Imagination Terrace, located in Disneytown. Park admission is not required nor provided as part of this product.
2. Please note that the viewing area involves full outdoor standing, all guests who purchase the product need to share the same viewing area.
3. Guests must select a visitation date from one of the available dates indicated on the validity period calendar.
4. This product is subject to availability.
5. If there is only one ILLUMINATE! A Nighttime Celebration performance on the day of your visit, the ‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace (Session 1) is the only available product option. (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration (subject to park operations on the day. Please refer to the Shanghai Disney Resort Official Website and Shanghai Disney Resort Official App to view the performance schedule and other details for the day of your visit.)
6. Guests who purchase this product are required to show their valid ID (Government ID/ Travel Document/Passport) to enter the Imagination Terrace, multiple orders must be separated by purchase.
7. At least one (1) guest in your party must be aged 16 or older to use this paid product. Children under the age of 3 on the day of their visit will not be charged. Guests aged 16 years or older can take at most one (1) child under the age of 3 on the day of their visit to experience the show.
8. The hours of operation of the Imagination Terrace viewing area are from 45 minutes before the start of the ILLUMINATE! A Nighttime Celebration until 10 minutes after the show finishes. Guests can check the on-day show schedule on the Shanghai Disney Resort Official Website and Shanghai Disney Resort Official App for show times and show duration.
9. The Imagination Terrace entrance is located next to The Walt Disney Grand Theatre in Disneytown, located to the left-hand side of the Walt Disney Grand Theater. It will open for entry registration 45 minutes before the start of each ILLUMINATE! A Nighttime Celebration. Please arrive on time based on the on-day ILLUMINATE! A Nighttime Celebration show schedule.
10. The Imagination Terrace is an open, outdoor venue that is exposed to the elements - we recommend that you check the weather forecast in advance of your visit and dress appropriately.
11. Firework effects in the performance may be removed due to weather conditions and unforeseen circumstances.

3

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Park admission is not included in the price of this service, nor is park admission required to access the terrace.

Prices in Chinese Yuan (CNY).
 
 
 
 

Current Selections

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

Deluxe Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

Classic Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

Deluxe Package (including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

Benefits Include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
The reserved viewing area for the ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase the park tickets separately.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
  • All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

  • To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
  • Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • Please queue up and enter the Disney Premier Access Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of capacity, extreme weather, special events, safety or order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules)
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

The number of tickets available is limited. Tickets are valid only on specific date, or for Two-Day tickets, only on specific dates. Entertainment, ticket types, entitlements and prices subject to change without notice. Tickets are nontransferable and nonrefundable.

Any date marked "Unavailable" indicates that tickets are not currently available for purchase through this website at this time. Guests may still inquire about remaining tickets for these dates with our authorized trade partners or select another date.

Guests using senior tickets must be aged 65 and above on the day of their visit (One-Day ticket) or on the date of the day of their first visit (Two-Day ticket).

‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace Terms and Conditions:

1. This product is non-transferrable, non-changeable and non-refundable (no matter whether the Guest shows up or not), unless otherwise provided by law.
2. We reserve the right to close or change the schedule of the ‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace service operation for safety reasons, such as inclement weather.
3. Please maintain good personal hygiene; respect personal space and avoid standing too close to other guests. Guests must wear a face mask while viewing the show, in queue areas and when appropriate social distancing cannot be observed. Thank you for your understanding and cooperation.
4. No selfie sticks are permitted during the show.
5. Guests to Disneytown are expected to comply with the ‘Disneytown Rules and Regulations’. https://www.shanghaidisneyresort.com/disneytown-rules/

Redeem Your Services

1. To ensure a smooth entry to the area, guests are required to provide their government ID information/Travel document/Passport and their prepaid order number (the order number usually begins with GAL and is followed by numbers. You can find it in your confirmation SMS or order history). After the Imagination Terrace viewing area is open for access, you need to redeem the service when entering the area, which is located at the left-hand side of the Walt Disney Grand Theater.
2. Accompanying adults are also required to show the government ID information/Travel document/Passport of the child enjoying free access if the child is under the age of 3 on the day of their visit.

Contact Us

To learn more about the product, please contact the Shanghai Disney Resort Reservation Center hotline at 400-180-0000. Guests under the age of 18 must have a parent or guardian’s permission to call.

‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace Disclaimer:

The ‘ILLUMINATE! A Nighttime Celebration’ Imagination Terrace is non-transferrable, non-changeable and non-refundable (unless otherwise provided by law). We may photograph, film, videotape and/or record at Disneytown, and use these images and/or sound recordings. Your entry to Disneytown constitutes your consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. We reserve the right to close or restrict access to areas of Disneytown for safety reasons, such as inclement weather or over-crowding. Please comply with all notices, and all instructions and requests of any Cast Member, posted, given or made for the purpose of ensuring safety and order. These Rules and Regulations are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these rules, “we” means either or both of “Shanghai International Theme Park Associated Facilities Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited.”