With Typhoon Chanthu decreasing in strength in Shanghai, and after having reviewed the most recent weather forecast, we will resume operations as planned on Wednesday, September 15, 2021, with Shanghai Disneyland opening from 10:00-20:30, and Disneytown opening from 10:00-21:00.

We are continuing to closely monitor weather conditions, and will notify guests if there are any further changes to our operation hours. Please understand that select outdoor attractions and entertainment across the resort, including Shanghai Disneyland, may be suspended during poor weather conditions. We encourage our guests to check the resort’s official app for all the latest operational information, including the most up-to-date schedules for attractions and shows.

For guests whose travel plans were impacted by the inclement weather, you can contact the original purchase channel with your enquiries or to request a refund.

Thank you for your understanding and support! Please travel safe and we look forward to seeing you soon!

For Park Tickets for September 13-14, 2021
Guests with tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Shanghai Disneyland to Resume Operations on September 15 - September 21, 2021
With Typhoon Chanthu decreasing in strength in Shanghai, and after having reviewed the most recent weather forecast, we will resume operations as planned on Wednesday, September 15, 2021, with Shanghai Disneyland opening from 10:00-20:30, and Disneytown opening from 10:00-21:00.

We are continuing to closely monitor weather conditions, and will notify guests if there are any further changes to our operation hours. Please understand that select outdoor attractions and entertainment across the resort, including Shanghai Disneyland, may be suspended during poor weather conditions. We encourage our guests to check the resort’s official app for all the latest operational information, including the most up-to-date schedules for attractions and shows.

For guests whose travel plans were impacted by the inclement weather, you can contact the original purchase channel with your enquiries or to request a refund.

Thank you for your understanding and support! Please travel safe and we look forward to seeing you soon!

For Park Tickets for September 13-14, 2021
Guests with tickets to visit Shanghai Disneyland on September 13 and/or September 14, 2021 may choose to visit the park on any other day within the next six months (by March 13, 2022 inclusive with respect to park tickets for September 13, 2021; and by March 14, 2022 inclusive with respect to park tickets for September 14, 2021), and a reservation will not be required*. One-day tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for September 13 and/or September 14, 2021 on the day of your next visit. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.

For Other Resort Products and Services
For guests who have purchased a Disney Premier Tour Service, Disney Concierge Service, Early Park Entry Pass or other dated products and services for Shanghai Disneyland on September 13 and/or September 14, 2021 through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.

Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on: 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the hotline wait time is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.

*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets due to Typhoon Chanthu, on that date. Communications will be made accordingly in a timely manner.
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Public Notice - September 21, 2021
Pricing Rate Adjustment for Shanghai Disneyland Admission Effective January 9, 2022. See details
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package A (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

Deluxe Package A (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure, The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery. (Deluxe package exclusive Disney Premier Access: The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery.)
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

Classic Package B (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

Deluxe Package B (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure, The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery. (Deluxe package exclusive Disney Premier Access: The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery.)
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
  • All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • Guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • Please queue up and enter the Disney Premier Access Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Theme Park Ticket or Service

Purchase Shanghai Disneyland tickets to discover a world of wonder filled with creativity, adventure and thrills for Guests of all ages.

  1. Learn more
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1

Select the Number of Tickets

The Definitions of Standard Pricing and Special Pricing

Special pricing:

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park
  • Seniors: Aged 65 years old and above
  • Guests with disabilities (certificate/proof of disability is required)

Free park admission:

  • Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit.

An “age” mentioned above is deemed to have been reached on the date corresponding to the date of birth. Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.

The terms of the new definitions are also applicable to Child Annual Passes purchased after October 8, 2019 accordingly.

In order to enjoy free admission or the ticket discount based on age (as set forth above), guardians must bring and present a valid original government ID with a photo and the date of birth of the children (“ID Certificate”) that is acceptable to us on the day they intend to enter Shanghai Disneyland.

For mainland China guests, examples of acceptable ID Certificates are:

  • PRC Resident ID Card
  • PRC Social Security Card
  • Passport

For mainland China guests, examples of unacceptable ID Certificates are:

  • Hu Kou Bu (photos not available)
  • Certificate of Birth (photos not available)
  • Student ID (not a government issued ID)

For other guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents or PRC Travel Document
  • For other guests: Foreign passport
2

Select the Date of Your Visit

Please note: To ensure each guest’s health and safety and to comply with the law and requests from the government authorities, all guests (including children) are required to register their information (Click to register: https://shdr.cn/df) before visiting Shanghai Disneyland. The information collected will only be used for epidemic prevention. For more information, please see the Terms and Conditions and Park Rules and Regulations.

Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

Before your entry, our Cast Member will measure your body temperature and please show your Health QR Code. Please bring the original copy of your ID document (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong and Macao guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. For Taiwan Guests, please bring a Mainland Travel Permit for Taiwan Residents or PRC Travel Document. For other guests, please bring a valid foreign passport), the ID number of which will be collected by Shanghai Disney Resort at the time of entry. If you refuse to provide your identity and contact information as provided in this form before your visit or if you are in such a situation under which you are not allowed to enter Shanghai Disneyland according to the law or the requirements of the government authorities or the Park Rules and Regulations, you may be refused entry into the park during this epidemic period.

On May 11, the majority of Shanghai Disneyland’s attractions, rides, some shows and shopping and dining locations resumed operations, with controlled attendance. To accommodate social distancing, beloved Disney characters are appearing in the park in a new way, as they make appearances in each of the themed lands, greeting and welcoming everyone back to Shanghai Disneyland. Close interaction and close-up photos with characters is suspended during the initial phase of reopening.

To help guests better plan their queuing schedule for a more relaxed park experience, Shanghai Disney Resort has launched an online reservation tool – Disney Standby Pass.

Disney Standby Passes will only be required from 12pm to 5pm during the park hours. During this period, the corresponding attractions are only open to guests who hold either a Disney Standby Pass or Disney Premier Access. Guests can obtain Disney Standby Passes on the official App after entering the park, subject to availability. Outside of these hours, Disney Standby Pass will not be required to enter the queue lines of the select attractions.

Disney Standby Pass will not necessarily be required every day. When attendance is low, Disney Standby Pass will even not be turned on for the entire day. Please check the Official App to see if Disney Standby Passes are required on the day of your visit.

Guests who do not have a smart phone or have other difficulties in obtaining Disney Standby Pass may get assistance at Guest Services locations throughout the park.

Please note that ticket prices vary by date. Select a date below to see applicable prices in the next step.

See Park Hours.

3

Select Your Ticket

The Shanghai Tourism Festival Special Ticket is a dated ticket. Guests may only visit the park after 15:00 on the date selected at the time of purchase.

Prices in Chinese Yuan (CNY).
 
 
 
 

Current Selections

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package A (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

Deluxe Package A (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to the park operations and please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure, The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery. (Deluxe package exclusive Disney Premier Access: The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery.)
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may offer an additional ILLUMINATE! A Nighttime Celebration subject to park operations).
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

Classic Package B (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

Deluxe Package B (Including ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for ILLUMINATE! A Nighttime Celebration is only for the second ILLUMINATE! A Nighttime Celebration on the day of redemption (please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, Voyage to the Crystal Grotto, Pirates of the Caribbean: Battle for the Sunken Treasure, The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery. (Deluxe package exclusive Disney Premier Access: The Many Adventures of Winnie the Pooh, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery.)
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Service and guests should purchase park tickets separately.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
  • All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • Guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 00:00am on the date of the entitlement.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • Please queue up and enter the Disney Premier Access Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

The number of tickets available is limited. Tickets are valid only on specific date, or for Two-Day tickets, only on specific dates. Entertainment, ticket types, entitlements and prices subject to change without notice. Tickets are nontransferable and nonrefundable.

Any date marked "Unavailable" indicates that tickets are not currently available for purchase through this website at this time. Guests may still inquire about remaining tickets for these dates with our authorized trade partners or select another date.

Guests using senior tickets must be aged 65 and above on the day of their visit (One-Day ticket) or on the date of the day of their first visit (Two-Day ticket).

Description
1. Product Details: The ticket included in this offer is an afternoon dated ticket. When purchasing tickets, guests need to select the visitation date from the applicable dates indicated on the validity period calendar, and can only enter the park from 15:00 on the day selected at the time of ticket purchase.
2. Type of Tickets:
Standard
Child (Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park)
Senior (Aged 65 years old and above)
Guests with disabilities (certificate/proof of disability is required)
3. Note:Guests with disabilities are eligible for a concession by presenting a valid certificate or proof of disability. If a guest with disabilities wishes to purchase this product, the guest will need to contact the Shanghai Disney Resort Reservation Center (by calling 400-180-0000 or 86-21-31580000), or visit the Shanghai Disneyland Main Entrance Guest Services. When entering the park, the guest will be required to present the original copy of the valid certificate or proof of disability, as well as their valid China government ID card or travel document onsite.

Change Conditions
1. Ticket Upgrade: “Shanghai Tourism Festival Ticket- Park Entry from 15:00- Child/Senior/Guests with disabilities” can be upgraded to a “Shanghai Tourism Festival Ticket- Park Entry from 15:00- Standard” after paying the difference in price on-site.
2. Refund & Cancellation Terms:
This offer cannot be transferred, cancelled or refunded in whole or in part, unless otherwise required by law.
The personal identification information registered at the time of purchase cannot be changed after purchase unless otherwise required by law.

3.Date Change: This offer can only be exchanged within the ticket’s validity period (stated above). The dated ticket can be exchanged twice providing the new ticket is of an equal or greater value, i.e., from Regular to Regular Plus. Eligibility is subject to availability, and date changes must occur 48 hours prior to 00:00am on the original date of the entitlement. If a ticket is of greater value, the guest must pay the difference in price through the Shanghai Disney Resort Reservation Center (Hotline: 400-180-0000 or +86-21-3158-0000).

Purchase Information
1. Sales Period: From 08:00, September 17, 2021 through 20:00, September 24, 2021
2. Validity Period: From September 17, 2021 through September 24, 2021
Guests may visit the park on the date selected (see available dates in the validity period) at the time of purchase.
3. Quantities: This offer is only available in limited quantities.

Park Entry
1. Operation Hours:Park Hours
2. Reservation: Shanghai Disney Resort is currently in a reservation phase, where all guests, including guests with a paid or complimentary ticket and Shanghai Disneyland Annual Pass holders, must make a reservation to obtain a Shanghai Disneyland Reservation QR Code via https://shdr.cn/df and must enter the park with a green Health QR Code and a green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card), Shanghai Disneyland Reservation QR Code, prepaid ticket order and a China government ID card, or valid travel document.
3. Documents Required: Guests can only enter the park on the day selected at the time of the ticket reservation. Guests are required to provide their valid government ID/Travel Document/Passport information and their prepaid ticket order when entering the park via Shanghai Disneyland Main Entrance.
4. Reminder: Guests who reserve a single ticket or a number of park tickets are required to enter the park with the rest of the ticket holders booked under their government ID during their first visit. Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.