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Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
Shanghai Disneyland Transitioned to a New Reservation Phase Starting August 24, 2020 - January 24, 2021
Shanghai Disney Resort is currently in a reservation phase that requires all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance (Please note, Crystal Annual Pass holders must make a reservation in accordance with the Crystal Annual Pass Reservation Rules and Procedures). Click here for more details.
Shanghai Disney Resort is operating normally with enhanced health and safety measures in place. However, if you have purchased a dated ticket or have booked a room at one of the resort hotels, and your plans have changed due to the latest COVID-19 situation, please contact your original ticket purchase channel to arrange ticket changes or refund, or send your enquiries via email to shdr.yuding@disney.com or shdr.yuding07@disney.com, and you will be contacted by a representative from the resort to provide necessary support.
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Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.
Privacy Policy - January 24, 2021
Our Privacy Policy has been updated. The updated Privacy Policy provides details about, among others, the types of personal information we collect, the purposes of collection and use of such information, how we store and protect such information, and how you can exercise your rights. Please read it carefully.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package Benefits Include

(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for turkey drums at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

Deluxe Package Benefits Include

(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for turkey drums at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at Disneytown’s Walt Disney Grand Theatre before you entering Shanghai Disneyland.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport) that are used at the time of booking.
  • All guests booked to enjoy Disney Concierge Services must be present TOGETHER at the meeting location to redeem Disney Concierge Services if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Please queue up and enter the Disney Premier Access entrance at the attraction. At the Disney Access Point, scan the DPA QR Code located within the Shanghai Disney Resort Official App or scan the QR Code located on the back of your park ticket. After scanning the QR Code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. This is valid only on the date of purchase and can be used only once at the attraction for which guests purchased a Concierge Service.
  • To ensure a smooth park entrance, guests are required to provide their Government ID/Travel document/passport information (please refer to Shanghai Disney Resort official website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their Government ID.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to park operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 12:00am on the date of the entitlement.
  • Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the official App for Shanghai Disney Resort.
  • Please queue up and enter the Disney Fastpass Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the official Shanghai Disney Resort App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of safety and order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our Guests to dress accordingly. We may photograph, film, videotape and/or record in the Park. Guests’ entry into the Park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services, please contact the Shanghai Disney Resort Reservation Center on: 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.
  • You can also check the specific price and make a reservation through official Shanghai Disney Resort website, official Shanghai Disney Resort App and “Shanghai Disney Resort” WeChat account. Guests should be 18 or older to make a reservation of Disney Concierge Services.

Theme Park Ticket or Service

Purchase Shanghai Disneyland tickets to discover a world of wonder filled with creativity, adventure and thrills for Guests of all ages.

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1

Select the Number of Tickets

The Definitions of Standard Pricing and Special Pricing

Special pricing:

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park
  • Seniors: Aged 65 years old and above
  • Guests with disabilities (certificate/proof of disability is required)

Free park admission:

  • Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit.

An “age” mentioned above is deemed to have been reached on the date corresponding to the date of birth. Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.

The terms of the new definitions are also applicable to Child Annual Passes purchased after October 8, 2019 accordingly.

In order to enjoy free admission or the ticket discount based on age (as set forth above), guardians must bring and present a valid original government ID with a photo and the date of birth of the children (“ID Certificate”) that is acceptable to us on the day they intend to enter Shanghai Disneyland.

For mainland China guests, examples of acceptable ID Certificates are:

  • PRC Resident ID Card
  • PRC Social Security Card
  • Passport

For mainland China guests, examples of unacceptable ID Certificates are:

  • Hu Kou Bu (photos not available)
  • Certificate of Birth (photos not available)
  • Student ID (not a government issued ID)

For other guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents or PRC Travel Document
  • For other guests: Foreign passport
2

Select the Date of Your Visit

Please note: To ensure each guest’s health and safety and to comply with the law and requests from the government authorities, all guests (including children) are required to register their information (Click to register: https://shdr.cn/df) before visiting Shanghai Disneyland. The information collected will only be used for epidemic prevention. For more information, please see the Terms and Conditions and Park Rules and Regulations.

Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

Before your entry, our Cast Member will measure your body temperature and please show your Health QR Code. Please bring the original copy of your ID document (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong and Macao guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. For Taiwan Guests, please bring a Mainland Travel Permit for Taiwan Residents or PRC Travel Document. For other guests, please bring a valid foreign passport), the ID number of which will be collected by Shanghai Disney Resort at the time of entry. If you refuse to provide your identity and contact information as provided in this form before your visit or if you are in such a situation under which you are not allowed to enter Shanghai Disneyland according to the law or the requirements of the government authorities or the Park Rules and Regulations, you may be refused entry into the park during this epidemic period.

On May 11, the majority of Shanghai Disneyland’s attractions, rides, some shows and shopping and dining locations resumed operations, with controlled attendance. To accommodate social distancing, beloved Disney characters are appearing in the park in a new way, as they make appearances in each of the themed lands, greeting and welcoming everyone back to Shanghai Disneyland.

To help guests better plan their queuing schedule for a more relaxed park experience, Shanghai Disney Resort has launched an online reservation tool – Disney Standby Pass.

Disney Standby Passes will only be required from 12pm to 5pm during the park hours. During this period, the corresponding attractions are only open to guests who hold either a Disney Standby Pass or Disney Premier Access. Guests can obtain Disney Standby Passes on the official App after entering the park, subject to availability. Outside of these hours, Disney Standby Pass will not be required to enter the queue lines of the select attractions.

Disney Standby Pass will not necessarily be required every day. When attendance is low, Disney Standby Pass will even not be turned on for the entire day. Please check the Official App to see if Disney Standby Passes are required on the day of your visit.

Guests who do not have a smart phone or have other difficulties in obtaining Disney Standby Pass may get assistance at Guest Services locations throughout the park.

Please note that ticket prices vary by date. Select a date below to see applicable prices in the next step.

See Park Hours.

3

Select Your Ticket

Please note the 1-day ticket is valid only on the date selected above.
Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

Prices in Chinese Yuan (CNY).
 
 
 
 

Current Selections

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Classic Package Benefits Include

(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for turkey drums at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

Deluxe Package Benefits Include

(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
  • Disney Premier Access Set: Soaring Over the Horizon, Roaring Rapids, TRON Lightcycle Power Run, Buzz Lightyear Planet Rescue, Peter Pan's Flight, Seven Dwarfs Mine Train, The Many Adventures of Winnie the Pooh, Pirates of the Caribbean: Battle for the Sunken Treasure, Rex’s Racer, Woody’s Roundup, Challenge Trails at Camp Discovery, Voyage to the Crystal Grotto.
  • Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
  • Convenient Dining: Enjoy express pickup service for turkey drums at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at Disneytown’s Walt Disney Grand Theatre before you entering Shanghai Disneyland.
  • Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport) that are used at the time of booking.
  • All guests booked to enjoy Disney Concierge Services must be present TOGETHER at the meeting location to redeem Disney Concierge Services if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Please queue up and enter the Disney Premier Access entrance at the attraction. At the Disney Access Point, scan the DPA QR Code located within the Shanghai Disney Resort Official App or scan the QR Code located on the back of your park ticket. After scanning the QR Code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. This is valid only on the date of purchase and can be used only once at the attraction for which guests purchased a Concierge Service.
  • To ensure a smooth park entrance, guests are required to provide their Government ID/Travel document/passport information (please refer to Shanghai Disney Resort official website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their Government ID.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to park operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price – replacement eligibility is subject to availability. Date changes must occur, at the latest, 52 hours prior to 12:00am on the date of the entitlement.
  • Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
  • The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the official App for Shanghai Disney Resort.
  • Please queue up and enter the Disney Fastpass Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the official Shanghai Disney Resort App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
  • In consideration of safety and order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our Guests to dress accordingly. We may photograph, film, videotape and/or record in the Park. Guests’ entry into the Park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services, please contact the Shanghai Disney Resort Reservation Center on: 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.
  • You can also check the specific price and make a reservation through official Shanghai Disney Resort website, official Shanghai Disney Resort App and “Shanghai Disney Resort” WeChat account. Guests should be 18 or older to make a reservation of Disney Concierge Services.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

The number of tickets available is limited. Tickets are valid only on specific date, or for 2-day tickets, only on specific dates. Entertainment, ticket types, entitlements and prices subject to change without notice. Tickets are nontransferable and nonrefundable.

Any date marked "Unavailable" indicates that tickets are not currently available for purchase through this website at this time. Guests may still inquire about remaining tickets for these dates with our authorized trade partners or select another date.

Guests using senior tickets must be aged 65 and above on the day of their visit (1-day ticket) or on the date of the day of their first visit (2-day ticket).

Park Tickets Disclaimer

To ensure a smooth park entrance, guests are required to provide their Government ID/Travel document/passport information (please refer to Shanghai Disney Resort official website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their Government ID. Unless otherwise provided by law, tickets and other entitlements are non-transferable and non-refundable without our permission. They are void if altered. The ticket is not valid for special events that require a separate admission charge. Dated tickets can be replaced twice with new dated tickets of equal or greater value by paying the difference in admission fee and eligibility to replace is based on availability. Date changes must occur 48 hours prior to 12:00am on the date of the entitlement then. Guests who purchase tickets from a third-party reseller must complete exchanges or modifications from the same reseller. We may from time to time change the operating hours of the park or park attractions, close the park or any part of it temporarily, restrict the number of persons having access to the park, and/or suspend or cancel any attraction or entertainment program. Proof of identity and eligibility may be required for entry. Admission to Shanghai Disneyland is subject to park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules). The ticket must be used by the same person during its period of validity. At the park entrance, we will take photos of you as proof of your identity as the ticket holder. Please present your ticket for reentry to the park on the same day. We may photograph, film, videotape and/or record in the park,and your entry into the park constitutes your consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. We are not responsible for any loss or inconvenience caused by computer error which is not attributable to our fault, or unauthorized duplication or sale of the park’s tickets. View full park tickets terms and conditions at https://www.shanghaidisneyresort.com/en/tickets/terms-conditions. For the purposes of this disclaimer, "we" means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.