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In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland will be temporarily closed starting Tuesday, November 29, 2022. We will notify guests as soon as we have a confirmed date to resume operations.
Disneytown, Wishing Star Park and the two resort hotels will continue to operate normally.
We apologize for the inconvenience and will provide refund or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation!

Shanghai Disney Resort
November 29, 2022

Ticket Refund and Exchanges
For Park Tickets
Guests with tickets to visit Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed may choose to visit the park on any other day within the next six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*(Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund entire order via the original purchase channel.)
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund or follow the instructions at the end of this notice.
For Other Resort Dated Products and Services
For guests who have purchased a Disney Premier Access, Disney Concierge Service, meal coupons or other dated products and services for Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal at this stage, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of November 29 and/or onwards, 2022, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass holders
The validity period of a Shanghai Disneyland Annual Pass which is still valid on and after November 29, 2022 will be extended and we will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the waiting time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
2. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
3. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.
- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort. fe
Shanghai Disney Resort Important Notice - December 02, 2022
In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland will be temporarily closed starting Tuesday, November 29, 2022. We will notify guests as soon as we have a confirmed date to resume operations.
Disneytown, Wishing Star Park and the two resort hotels will continue to operate normally.
We apologize for the inconvenience and will provide refund or exchanges for all guests impacted during this period.
Thank you for your understanding and cooperation!

Shanghai Disney Resort
November 29, 2022

Ticket Refund and Exchanges
For Park Tickets
Guests with tickets to visit Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed may choose to visit the park on any other day within the next six months from the park reopening day. Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your original tickets on the day of your next visit, and reservation will not be required*(Please note that an extended dated ticket will only include park admission upon redemption at the turnstile. Any other benefits bundled with the park admission will not be included. If you hold a dated ticket product that also includes other benefits, such as a meal coupon, you may choose to refund entire order via the original purchase channel.)
If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund or follow the instructions at the end of this notice.
For Other Resort Dated Products and Services
For guests who have purchased a Disney Premier Access, Disney Concierge Service, meal coupons or other dated products and services for Shanghai Disneyland on and/or from November 29, 2022 throughout the time the Park is closed through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you will obtain an automatic refund through the original purchase channel. For guests who have purchased a dated product and service through other official channels, please contact the original purchase channel to obtain a refund.
The two resort hotels at Shanghai Disney Resort continue to operate as normal at this stage, but we do understand if you wish to change your plans. For guests who have booked resort hotels for the night of November 29 and/or onwards, 2022, you can contact the original purchase channel for enquiries.
For Shanghai Disneyland Annual Pass holders
The validity period of a Shanghai Disneyland Annual Pass which is still valid on and after November 29, 2022 will be extended and we will timely communicate with our Annual Pass holders.
Still Have Questions or Need to Contact Us?
Guests can also contact the Shanghai Disney Resort Reservation Center on 400-180-0000 (Chinese Mainland) or +86-21-3158-0000 (Other Countries/Regions) for all enquiries. If the waiting time of the hotline is long, we recommend you send an email to shdr.yuding@disney.com and leave your contact information, and we will process your email asap.
Thank you for your understanding!
*In accordance with existing Shanghai Disneyland attendance management policies, if a date is forecast to be a ‘high attendance day’ based on government guidelines on maximum capacity and should require such action, Shanghai Disneyland reserves the right to block out all guests holding General Admission tickets, including guests extending their tickets for due to the temporarily closure of Shanghai Disneyland. Communications will be made accordingly in a timely manner.

Required pandemic measures
Shanghai Disney Resort continues its enhanced health and safety measures, in accordance with the latest government regulations and guidance. All guests are advised to strictly follow these measures in support of a safe and happy experience for everyone visiting the resort.
- According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Guests are strongly recommended to register for their Shanghai Health QR Code via the Suishenban App, Weixin/WeChat or Alipay prior to their arrival. For guests without a smart phone, please bundle your QR code with a family member via the Suishenban App, Weixin/WeChat or Alipay, and an offline Suishenma, applied via the Government Online-Offline Shanghai (“Yiwangtongban”) platform, with valid NAT information will also be accepted. Guests using the offline Suishenma will be required to present it to our onsite Cast to scan and verify the information as well as to present a valid government ID at the same time;
- All persons who arrived in/returned to Shanghai within five days or less must strictly follow the “Further Enhancement of Health Management of Persons Arriving/Returning to Shanghai” measures issued by the Shanghai Municipal Pandemic Prevention and Control Leading Group on November 22, 2022. Based on these latest measures, guests who arrived in/returned to Shanghai within five days or less and plan to visit Shanghai Disney Resort:
1. may visit the public areas of Disneytown, but are not permitted to enter indoor restaurant or retail locations; Guests may however order food and beverages at the entrance to select restaurants;
2. may visit and stay at the two resort hotels, but are not permitted to enter restaurants, retail locations or recreational facilities including the hotel swimming pool, gym or play rooms. These guests may however order room service to enjoy our in-room hotel food and beverages offerings.
3. are not permitted to attend banquet or catered event hosted at the resort hotels.
A kind reminder that it is the responsibility of each guest to carefully monitor the latest government-issued pandemic prevention and control measures to ensure they are fully compliant with all guidelines.
- According to the government guidelines, Guests and any accompanying persons are not allowed to enter Shanghai Disney Resort if any guest in their party holds a red Shanghai Health QR Code (“Suishenma”);
- All guests will also be required to scan the “Venue Code” and present a green code to Cast, or present the Shanghai Health QR Code to onsite Cast for scanning to confirm the validity, upon entering Shanghai Disney Resort. Additional scanning of the Venue Code may also be required upon entering different locations across the resort;
- According to The Covid-19 Prevention and Control Guidelines for A-level Scenic Spots in Shanghai (Second Edition of 2022), all guests who have a history of overseas travel and residence within 8 days prior to their visits or have a history of travel or residence in the counties (cities, districts or banners) where high-risks areas are located within 7 days prior to their visits may not be allowed to enter Shanghai Disney Resort.
- All hotel guests, will be required to present their green Shanghai Health QR Code, a negative Nucleic Acid Test (NAT) taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), and to complete the scanning of the “Venue Code” upon entering the hotels at Shanghai Disney resort each and every time, special groups such as children under three years old may be exempted from negative NAT screening. Only guests who have completed scanning of the “Venue Code” with a green Shanghai Health QR Code and have presented a negative NAT taken within 72 hours will be allowed to enter the hotels at the resort. In order to comply with government guidelines for tourism and hospitality industry, proof of a negative NAT taken within 72 hours is mandatory (we are not able to accept proof of 24 hour NAT sampling in lieu of a valid negative NAT result). Additionally, all guests are required to present their green Telecommunication Data Based Travel Itinerary Card (Travel Itinerary Card) and complete the Health Declaration Form during check-in at the Front Desk and Magic Kingdom Lounge. If you are not able to complete the scanning of the “Venue Code”, or are unable to present a green Shanghai Health QR Code, a negative NAT taken within 72 hours, a green Travel Itinerary Card, or if you have traveled to one of the high-risk areas affected by COVID-19 in the past 7 days, you may not able to check in. In accordance with local government directives, if you develop a fever or a fever with the following symptoms: cough, cough up sputum, runny nose, sore throat, chest aches & tension during your stay at one of our resort hotels, you will be asked to seek medical attention at a designated medical clinic.
- All locations operate at controlled capacity during this period;
- All guests will continue to be required to undergo temperature screening upon entering Shanghai Disney Resort;
- All guests will be required to wear masks during their entire visit to the resort in both indoor and outdoor settings, except when dining;
- All guests will be required to strictly follow social distancing requirements, and a safe distance should be kept while queuing, watching outdoor performances or dining;
- All guests will be encouraged to maintain good personal hygiene;
- All Cast Members at Shanghai Disney Resort, tenant employees at Disneytown and third-party vendors will be required to undergo regular NAT and antigen tests as well as conduct temperature screening and recording following government requirements;
- Sanitization and disinfection will be increased and strengthened throughout the resort. fe
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Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.
Notice - December 02, 2022

Welcome to the Shanghai Disney Resort Official Website! Our Privacy Policy has been updated. Please read it carefully.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Winter Frostival Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1, ‘Disney Winter Magic Cavalcade’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Winter Frostival Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2, ‘Disney Winter Magic Cavalcade’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas. (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • Present your host with a valid government-issued ID (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong China and Macao China guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. For Taiwan China guests, please bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. For other guests, please bring a valid foreign passport). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of the offer varies by date, and the price of the offer, if still available, may fluctuate on the date your visit. Guests may purchase the offer based on the price published on official channels at the time of purchase, subject to availability. Guests are advised to purchase in advance.
  • Guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Disneytown entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price - replacement eligibility is subject to availability. Date changes must occur, at the latest, 48 hours prior to 00:00am on the date of the entitlement.
  • The Disney Premier Access contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of Disney Premier Access. The price of Disney Concierge Services does not change if any of the attractions corresponding to the Disney Premier Access contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the Disney Premier Access Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Theme Park Ticket or Service

Purchase Shanghai Disneyland tickets to discover a world of wonder filled with creativity, adventure and thrills for Guests of all ages.

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1

Select the Number of Tickets

The Definitions of Standard Pricing and Special Pricing

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the date of park visitation
  • Seniors: Aged 60 years old and above on the date of park visitation
  • Guests with disabilities: Guests with valid disability certificates

Free park admission:

  • Children under the age of 3 years old or with a height of 1.0 meter and below on the day of their visit

Shanghai Disneyland Annual Pass Products Special Pricing

  • Children: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the date of Annual Pass redemption
  • Seniors: Aged 60 years old and above on the date of Annual Pass redemption
  • Guests with disabilities: Guests with valid disability certificates

An “age” mentioned above is deemed to have been reached on the date corresponding to the date of birth. Guests under the age of 16 must be accompanied by a guest aged 16 years old or older to enter the park.

In order to enjoy free admission or the children ticket discount based on age (as set forth above), guardians must bring and present an acceptable valid original government ID with a photo and the date of birth of the children (“ID Certificate”) on the day they intend to enter Shanghai Disneyland.

For Mainland China children guests, examples of acceptable ID Certificates are:

  • PRC Resident ID Card
  • PRC Social Security Card (with photos)
  • Passport

For Mainland China children guests, examples of unacceptable ID Certificates are:

  • Hu Kou Bu (photos not available)
  • Certificate of Birth (photos not available)
  • Student ID (not a government issued ID)

For other children guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents
  • For other guests: Foreign passport

In order to enjoy the senior ticket discount based on age (as set forth above), the guests must present an acceptable valid original government ID certificate on the day they intend to enter Shanghai Disneyland.

For Mainland China senior guests, the only acceptable ID Certificate is:

  • PRC Resident ID Card

For other senior guests, the only acceptable ID Certificates are:

  • For Hong Kong China and Macao China guests: Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents
  • For Taiwan China guests: Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents
  • For other guests: Foreign passport

Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket/Annual Pass price to enter the park.

Guests that do not meet the special pricing or free admission criteria (as set forth above) must purchase Standard tickets to visit Shanghai Disneyland.

2

Select the Date of Your Visit

Notes:
Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

According to the latest direction issued by the pandemic prevention authorities, effective November 29, 2022, all guests entering Shanghai Disneyland, Disneytown, Wishing Star Park and Blue Sky Boulevard will be required to display their negative Nucleic Acid Test (NAT) taken within 48 hours. All guests entering the two resort hotels will be required to display their negative NAT taken within 72 hours - unless these guests wish to visit hotel restaurants, retail locations or recreational facilities, in which case they will be required to display their negative NAT taken within 48 hours (all NAT references are from result time), special groups such as children under three years old may be exempted from NAT screening. Please bring the original copy of your ID document (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong China and Macao China guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. For Taiwan China guests, please bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. For other guests, please bring a valid foreign passport), the ID number of which will be collected by Shanghai Disney Resort at the time of entry.

This offer cannot be transferred, cancelled or refunded in whole or in part, unless otherwise required by law.
The personal identification information registered at the time of purchase cannot be changed after purchase unless otherwise required by law.

Please note that ticket prices vary by date. Select a date below to see applicable prices in the next step.

See Park Hours.

3

Select Your Ticket

Please note the One-Day ticket is valid only on the date selected above.
Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.

Prices in Chinese Yuan (CNY).
 
 
 
 

Current Selections

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Eligibility of Disabled Ticket：
Guests with valid disability certificates.

Park Admission Reminder：
Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.

Disney Concierge Services

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more. Be the star of your Disney Story.

Winter Frostival Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1, ‘Disney Winter Magic Cavalcade’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express, the first Disney Winter Magic Cavalcade and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Winter Frostival Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2, ‘Disney Winter Magic Cavalcade’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express, Disney Winter Magic Cavalcade and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Winter Frostival Exclusive Benefit: Access to an exclusive viewing area for Disney Winter Magic Cavalcade.
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express, the second Disney Winter Magic Cavalcade and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package A (Including ‘Mickey’s Storybook Express’ Session 1 and ‘ILLUMINATE! A Nighttime Celebration’ Session 1)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration on the day of redemption (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to the park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Reserved Viewing Areas: Watch the first Mickey’s Storybook Express and the first ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Shanghai Disneyland may adjust the viewings of Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration subject to park operations. Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Classic Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Classic Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas. (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

Deluxe Package B (Including ‘Mickey’s Storybook Express’ Session 2 and ‘ILLUMINATE! A Nighttime Celebration’ Session 2)

The reserved viewing area for Mickey’s Storybook Express and ILLUMINATE! A Nighttime Celebration is only for the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration on the day of redemption (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).

Benefits include:
(Subject to operational needs on that day)

  • Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via the Disneytown entrance.
  • Disney Premier Access Deluxe Set:
    Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older.
    - Soaring Over the Horizon (102 cm or Taller)
    - Roaring Rapids (107 cm or Taller)
    - TRON Lightcycle Power Run (122 cm or Taller)
    - Buzz Lightyear Planet Rescue (Any Height)
    - Peter Pan's Flight (Any Height)
    - Seven Dwarfs Mine Train (97 cm or Taller)
    - Voyage to the Crystal Grotto (Any Height)
    - Pirates of the Caribbean Battle for the Sunken Treasure (Any Height)
    - The Many Adventures of Winnie the Pooh (Any Height)
    - Rex’s Racer (120 cm or Taller)
    - Woody’s Roundup (81cm or Taller)
    - Challenge Trails at Camp Discovery (106 cm or Taller)
  • Reserved Viewing Areas: Watch the second Mickey’s Storybook Express and the second ILLUMINATE! A Nighttime Celebration from reserved viewing areas (Please refer to the Shanghai Disney Resort Official App regarding the performance schedule and other details for the day. The show may be modified subject to operational adjustments from time to time).
  • Convenient Dining: Enjoy an express pickup service for Turkey Legs at select distribution points.
  • Premium Planning: Make the most of your trip with our exclusive concierge services to help with any of your enquiries.
Please note, park tickets are not included as part of the Disney Concierge Services and guests should purchase park tickets separately.
The Price of Disney Concierge Services, if still available, may fluctuate on the date of your visit. Guests are advised to purchase in advance.

How to Redeem Your Exclusive Experience

  • Please redeem your Disney Concierge Services at The Walt Disney Grand Theatre in Disneytown before you enter Shanghai Disneyland.
  • Premier Admission Benefit: Before entering Shanghai Disneyland, the purchaser should sign into Shanghai Disney Resort Official App, click “My Plans” and find the “Disney Concierge Services Premier Admission QR Code” on the red digital card of “Disney Concierge Services” and present to the Cast Member at the Disneytown entrance to redeem their “Premier Admission” Benefit.
    1) Screenshots or other images showing the “Disney Concierge Services Premier Admission QR Code” will not be accepted.
  • After entering Shanghai Disneyland, the “Disney Premier Access Set” and Disney Premier Access of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” contained in the “Disney Concierge Services” will be linked to the park tickets and Disney Premier Access can be checked in Shanghai Disney Resort Official App by signing into the purchaser’s account. Please queue up and enter the Disney Premier Access Entrance at the attraction or arrive at the reserved viewing areas marked on the digital map of “Mickey’s Storybook Express” and “ILLUMINATE! A Nighttime Celebration” referred by each Disney Premier Access. At the Disney Access Point, scan the Disney Premier Access QR code located within the Shanghai Disney Resort Official App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket holder, the Disney Premier Access will not be accepted. Disney Premier Access is valid only on the date of entering the park and can be used only once at each corresponding attraction and entertainment.
  • Present your host with a valid government-issued ID (for Mainland China guests, please bring your PRC Resident ID Card. For Hong Kong China and Macao China guests, please bring a Mainland Travel Permit for Hong Kong and Macao Residents, PRC Travel Document or Mainland Residence Permit for Hong Kong and Macao Residents. For Taiwan China guests, please bring a Mainland Travel Permit for Taiwan Residents, PRC Travel Document or Mainland Residence Permit for Taiwan Residents. For other guests, please bring a valid foreign passport). The ID number of which will be collected by Shanghai Disney Resort at the time of entry.
  • All guests booked to enjoy “Disney Concierge Services” must be present at the meeting location to redeem the service together if a booking is made using one valid government-issued ID.

Terms & Conditions

  • Park tickets are not included as part of Disney Concierge Services. The price of the offer varies by date, and the price of the offer, if still available, may fluctuate on the date your visit. Guests may purchase the offer based on the price published on official channels at the time of purchase, subject to availability. Guests are advised to purchase in advance.
  • Guests aged 3 years old or above and with a height of 1.0 meter and above on the day of their visit should make this purchase.
  • Guests are required to provide their full name, valid ID information and mobile phone number when booking. Full payment must be made at the time of booking. Up to five Disney Concierge Services can be purchased using one valid ID in one order, and each valid ID can only be used to place one order on any selected day.
  • To ensure smooth park entry, guests are required to provide their government ID/Travel document/passport information (please refer to the Shanghai Disney Resort Official Website) and prepaid ticket order when entering the park. Guests who reserve a single ticket or a number of park tickets are required to enter the park with rest of the ticket holders booked under their government ID. Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Disneytown entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.
  • At least one guest per group must be 16 years or older.
  • Disney Concierge Services are subject to the park’s operational availability for any guests wishing to purchase a same-day order.
  • Disney Premier Access and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
  • Unless otherwise provided by law, all items contained in the “Disney Concierge Services” are non-transferable and non-refundable without our permission.
  • Dated Disney Concierge Services can be replaced twice with new dated Disney Concierge Services of equal or greater value by paying the difference in price - replacement eligibility is subject to availability. Date changes must occur, at the latest, 48 hours prior to 00:00am on the date of the entitlement.
  • The Disney Premier Access contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by App error which is not attributable to our fault or caused by any unauthorized duplication or sale of Disney Premier Access. The price of Disney Concierge Services does not change if any of the attractions corresponding to the Disney Premier Access contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the Disney Premier Access Set Details screen for the day, as well as the attraction real-time status published on the Shanghai Disney Resort Official App.
  • In consideration of capacity, extreme weather including but not limited to typhoon (when a blue alert for typhoon or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), high temperature (when an orange alert for high temperature or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station), air pollution (when a blue alert for heavy air pollution or above is issued by Shanghai Meteorological Centre or Pudong Meteorological Station or when Air Quality Index published by Shanghai Environmental Monitoring Centre or Shanghai Meteorological Centre exceeds 300), special events, safety or order in the Park, or if the circumstances so require,
    1) We may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it to the general public temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
    2) We reserve the right to deny admission to any person, or to require a person already admitted to leave the Park.
  • In instances of inclement weather, Disney Concierge Services will still commence. We encourage our guests to dress accordingly. We may photograph, film, videotape and/or record in the park. Guests’ entry into the park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to the Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
  • These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.

Contact Us

  • To learn more about Disney Concierge Services or to make a reservation, please contact the Shanghai Disney Resort Reservation Center on 400-180-0000.
  • Guests under the age of 18 must have a parent or guardian’s permission to call.

Use this calendar to check admission dates and blockout dates for each type of Annual Pass.

Guests will be able to see the following six months of the pass calendar (including the current month). The pass calendar for the new month will be released in the middle of each month. The “Shanghai Disneyland Annual Pass Calendar” is subject to change in instances where the government announces adjustments to holidays and non-working days. We may restrict the number of persons with access to the park due to capacity.

The number of tickets available is limited. Tickets are valid only on specific date, or for Two-Day tickets, only on specific dates. Entertainment, ticket types, entitlements and prices subject to change without notice. Tickets are nontransferable and nonrefundable.

Any date marked "Unavailable" indicates that tickets are not currently available for purchase through this website at this time. Guests may still inquire about remaining tickets for these dates with our authorized trade partners or select another date.

Guests using senior tickets must be aged 60 and above on the day of their visit (One-Day ticket) or on the date of the day of their first visit (Two-Day ticket).

Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of Standard ticket price to enter the park.

Description
1. Product Details:
- The ticket included in this offer is a one-day dated ticket. When purchasing the ticket, guests need to select the visitation date from the applicable dates indicated on the validity period calendar and can only enter the park on the day selected at the time of ticket purchase.
- The Disney Premier Access included in the bundle can only be used by one individual guest after entering the park and (with respect to attractions) is only valid during the time period between the designated starting time and the closing time of your selected attraction on the date of entry or (with respect to entertainment shows) is only valid during the return window of your selected entertainment show on the date of entry (“Validity Period”) .
- It can only be used once during the validity period at the selected attraction or entertainment venue. It is shown in digital form only and is associated with the park ticket used to purchase it. It will be classed as void if altered.
2. Type of Tickets:
Standard
Child: Aged 3 to 11 years old (both inclusive) or with a height above 1.0 meter and up to 1.4 meters on the day of their visit to the park
Senior: Aged 60 years old and above on the date of park visitation
Guest with disabilities: Guests with valid disability certificates
3. Note: Guests with disabilities will be required to present their original valid government ID/Travel Document/Passport information and the original valid certificate or proof of disability, and then pass the “ID Query” page of “China Disabled Person’s Federation” WeChat Official Account to verify their disability certificate at the Main Entrance before entering the park. Guests who fail to present valid disability certificates and/or who cannot secure digital verification of their disability certificates may need to pay the difference of a standard ticket price to enter the park.
4.Disney Premium Access Details:
- The Disney Premier Access Family Set of 6 Bundle includes, Soaring Over the Horizon (102 cm or Taller), Woody’s Roundup (81 cm or Taller), Pirates of the Caribbean Battle for the Sunken Treasure (Any Height), Voyage to the Crystal Grotto (Any Height), Peter Pan’s Flight (Any Height) and The Many Adventures of Winnie the Pooh (Any Height)
Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older. Please verify the attractions and entertainment experiences listed on the Disney Premier Access Set details screen, as well as the attraction real-time status and entertainment show times published on the Shanghai Disney Resort Official App. Guests are required to comply with the height restrictions for the attractions and the safety rules for the attractions and entertainment experiences.
Buzz Lightyear Planet Rescue will be the replacement if any of attraction options from the Bundle close due to the scheduled maintenance or other unforeseen circumstances. The actual practice shall be subject to the on-site operations. We reserve the right to offer alternative attractions for guests who have purchased this product.
(Details please refer to “Disney Premier Access Family Set of 6 Bundle”)
- The Disney Premier Access Adventure Set of 6 Bundle includes, Buzz Lightyear Planet Rescue (Any Height), TRON Lightcycle Power Run – Presented by Chevrolet (122 cm or Taller), Challenge Trails at Camp Discovery (106 cm or Taller) (Please note during the time period of Nov 25 to Dec14, “Challenge Trails at Camp Discovery” from the bundle will be temporarily replaced by “Pirates of the Caribbean Battle for the Sunken Treasure” due to scheduled maintenance), Rex’s Racer (120 cm or Taller), Roaring Rapids (107 cm or Taller) and Seven Dwarfs Mine Train (97 cm or Taller)
Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older. Please verify the attractions and entertainment experiences listed on the Disney Premier Access Set details screen, as well as the attraction real-time status and entertainment show times published on the Shanghai Disney Resort Official App. Guests are required to comply with the height restrictions for the attractions and the safety rules for the attractions and entertainment experiences.
Pirates of the Caribbean Battle for the Sunken Treasure will be the replacement if any of attraction options from the Bundle close due to the scheduled maintenance or other unforeseen circumstances. The actual practice shall be subject to the on-site operations. We reserve the right to offer alternative attractions for guests who have purchased this product.
(Details please refer to “Disney Premier Access Adventure Set of 6 Bundle”)
- The Disney Premier Access Family Set of 3 Bundle A includes, Soaring Over the Horizon (102 cm or Taller), Woody’s Roundup (81 cm or Taller), The Many Adventures of Winnie the Pooh (Any Height)
Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older. Please verify the attractions and entertainment experiences listed on the Disney Premier Access Set details screen, as well as the attraction real-time status and entertainment show times published on the Shanghai Disney Resort Official App. Guests are required to comply with the height restrictions for the attractions and the safety rules for the attractions and entertainment experiences.
Buzz Lightyear Planet Rescue will be the replacement if any of attraction options from the Bundle close due to the scheduled maintenance or other unforeseen circumstances. The actual practice shall be subject to the on-site operations. We reserve the right to offer alternative attractions for guests who have purchased this product.
(Details please refer to “Disney Premier Access Family Set of 3 Bundle”)
- The Disney Premier Access Family Set of 3 Bundle B includes, Pirates of the Caribbean Battle for the Sunken Treasure (Any Height), Voyage to the Crystal Grotto (Any Height), Peter Pan’s Flight (Any Height)
Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older. Please verify the attractions and entertainment experiences listed on the Disney Premier Access Set details screen, as well as the attraction real-time status and entertainment show times published on the Shanghai Disney Resort Official App. Guests are required to comply with the height restrictions for the attractions and the safety rules for the attractions and entertainment experiences.
Buzz Lightyear Planet Rescue will be the replacement if any of attraction options from the Bundle close due to the scheduled maintenance or other unforeseen circumstances. The actual practice shall be subject to the on-site operations. We reserve the right to offer alternative attractions for guests who have purchased this product.
(Details please refer to “Disney Premier Access Family Set of 3 Bundle”)
- The Disney Premier Access Adventure Set of 3 Bundle A includes, TRON Lightcycle Power Run – Presented by Chevrolet (122 cm or Taller), Roaring Rapids (107 cm or Taller), Buzz Lightyear Planet Rescue (Any height)
Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older. Please verify the attractions and entertainment experiences listed on the Disney Premier Access Set details screen, as well as the attraction real-time status and entertainment show times published on the Shanghai Disney Resort Official App. Guests are required to comply with the height restrictions for the attractions and the safety rules for the attractions and entertainment experiences.
Pirates of the Caribbean Battle for the Sunken Treasure will be the replacement if any of attraction options from the Bundle close due to the scheduled maintenance or other unforeseen circumstances. The actual practice shall be subject to the on-site operations. We reserve the right to offer alternative attractions for guests who have purchased this product.
(Details please refer to “Disney Premier Access Adventure Set of 3 Bundle”)
- The Disney Premier Access Adventure Set of 3 Bundle B includes, Seven Dwarfs Mine Train (97 cm or Taller), Rex’s Racer (120 cm or Taller), Challenge Trails at Camp Discovery (106 cm or Taller) (Please note during the time period of Nov 25 to Dec 14, “Challenge Trails at Camp Discovery” from the bundle will be temporarily replaced by “Pirates of the Caribbean Battle for the Sunken Treasure” due to scheduled maintenance)
Notes: Guests under the age of 7 must be accompanied by a guest aged 16 or older. Please verify the attractions and entertainment experiences listed on the Disney Premier Access Set details screen, as well as the attraction real-time status and entertainment show times published on the Shanghai Disney Resort Official App. Guests are required to comply with the height restrictions for the attractions and the safety rules for the attractions and entertainment experiences.
Pirates of the Caribbean Battle for the Sunken Treasure will be the replacement if any of attraction options from the Bundle close due to the scheduled maintenance or other unforeseen circumstances. The actual practice shall be subject to the on-site operations. We reserve the right to offer alternative attractions for guests who have purchased this product.
(Details please refer to “Disney Premier Access Adventure Set of 3 Bundle”)
5. Disney Premium Access Terms:
Disney Premier Access Redemption:
Please enter the Disney Premier Access Entrance at the attraction or enter the reserved area at the entertainment venue anytime during the Validity Period (subject to attraction operations). Please have the Disney Premier Access QR Code open within the Shanghai Disney Resort Official App or present the QR Code on the park ticket to scan using the redemption device. Once scanned, the Cast Member will validate the photo associated with the park ticket and ensure it matches that of the person redeeming the Disney Premier Access. If the Disney Premier Access user does not match the visual identity of the park ticket, the Disney Premier Access will not be accepted.

Change Conditions
1. Ticket Upgrade:
- “One-Day Dated Ticket + Disney Premier Access Family Set of 6 Bundle – Child/Senior/Guest with disabilities” can be upgraded to a “One-Day Dated Ticket + Disney Premier Access Family Set of 6 Bundle – Standard” after paying the difference in price on-site.
-“One-Day Dated Ticket + Disney Premier Access Adventure Set of 6 Bundle – Child/Senior/Guest with disabilities” can be upgraded to a “One-Day Dated Ticket + Disney Premier Access Adventure Set of 6 Bundle – Standard” after paying the difference in price on-site.
-“ One-Day Dated Ticket + Disney Premier Access Family Set of 3 Bundle A – Child/Senior/Guest with disabilities” can be upgraded to a “One-Day Dated Ticket + Disney Premier Access Family Set of 3 Bundle A– Standard” after paying the difference in price on-site.
- “ One-Day Dated Ticket + Disney Premier Access Family Set of 3 Bundle B – Child/Senior/Guest with disabilities” can be upgraded to a “One-Day Dated Ticket + Disney Premier Access Family Set of 3 Bundle B– Standard” after paying the difference in price on-site.
- “ One-Day Dated Ticket + Disney Premier Access Adventure Set of 3 Bundle A – Child/Senior/Guest with disabilities” can be upgraded to a “One-Day Dated Ticket + Disney Premier Access Adventure Set of 3 Bundle A – Standard” after paying the difference in price on-site.
- “ One-Day Dated Ticket + Disney Premier Access Adventure Set of 3 Bundle B – Child/Senior/Guest with disabilities” can be upgraded to a “One-Day Dated Ticket + Disney Premier Access Adventure Set of 3 Bundle B – Standard” after paying the difference in price on-site.
2. Refund & Cancellation Terms: This offer cannot be transferred, cancelled or refunded in whole or in part, unless otherwise required by law. The personal identification information registered at the time of purchase cannot be changed after purchase unless otherwise required by law.
3. Date Change: The dated ticket can be exchanged twice providing the product is of an equal or greater value, i.e., from Regular to Regular Plus. Eligibility is subject to availability, and date changes must occur 48 hours prior to 00:00am on the original date of the entitlement. If a ticket is of greater value, the guest must pay the difference in price through the Shanghai Disney Resort Reservation Center (Hotline: 400-180-0000 or +86-21-3158-0000).

Purchase Information
1. Validity Period: Guests may visit the park on the date selected (see available dates in the validity period) at the time of purchase.
2. Quantities: This offer is only available in limited quantities.
3. Purchase Rules: The validity calendar for this offer will show 6 validity dates and will be updated on a daily basis. The offer must be purchased at least one day prior of the visitation.

Park Entry
1. Operation Hours: Park Hours
2. Documents Required: All guests entering Shanghai Disney Resort will be required to follow the resort's pandemic control and prevention requirements.
Guests can only enter the park on the day selected at the time of the ticket purchasing. Guests are required to provide their valid government ID/Travel Document/Passport information and their prepaid ticket order when entering the park via Shanghai Disneyland Main Entrance.
3. Reminder: Guests who reserve a single ticket or a number of park tickets are required to enter the park with the rest of the ticket holders booked under their government ID during their first visit.
Guests under the age of 16 must be accompanied by a guest aged 16 or older to enter the park.