Benefits Include

Enjoy your premier admission, Disney Premier Access Set, reserved viewing areas, convenient dining, premium planning and more.

• Premier Admission: Start your day off the right way with priority access to Shanghai Disneyland via Disneytown entrance.
• Disney Premier Access Set: Soaring Over the Horizon; Roaring Rapids; TRON Lightcycle Power Run; Buzz Lightyear Planet Rescue; Peter Pan's Flight; Seven Dwarfs Mine Train; The Many Adventures of Winnie the Pooh; Pirates of the Caribbean: Battle for the Sunken Treasure (subject to attraction availability on that day).
• Reserved Viewing Areas: Watch Mickey’s Storybook Express and the Nighttime Spectacular from reserved viewing areas.
• Convenient Dining: Enjoy priority seating at quick service restaurants, and express pick up for turkey legs at select distribution points (subject to availability).
• Premium Planning: Make the most of your trip with our exclusive concierge services standing by to help with any of your inquiries.

How to Redeem

• When you arrive at Shanghai Disney Resort, Please redeem Disney Concierge Services at Walt Disney Grand Theatre.
• Present your host with a valid government-issued ID (Mainland Travel Permit for Hong Kong and Macao Residents or PRC Travel Document. Taiwan guests must provide their Mainland Travel Permit for Taiwan Residents or PRC Travel Document. Other guests must provide a valid foreign passport).
• All guests booked to enjoy Disney Concierge Services must be present at the meeting location to redeem the service TOGETHER if a booking is made using one valid government-issued ID.

Terms & Conditions

• Guests are required to provide their full name, valid ID information and mobile phone number when placing their booking. Full payments must be made at the time of booking. Up to 5 Disney Concierge Services can be purchased using one valid ID in one order per day. And each valid ID can place order once per day.
• At least one guest per group must be 16 years or older.
• Disney Concierge Services are subject to park operational availability for any guests wishing to purchase a same-day order.
• Disney Premier Access (DPA) and other benefits contained within the Disney Concierge Services are restricted to the guests who redeem the Disney Concierge Services. They are not transferable and may not be resold or exchanged for any items of value or services, including but not limited to cash, gift cards, meals, other theme park tickets or alcohol and tobacco.
• Unless otherwise provided by law, all items contained in the Disney Concierge Services are non-transferable and non-refundable without our permission.
• Disney Concierge Services can be modified only twice for dates at same price and are subject to availability. Changes to the date of Disney Concierge Services must occur earlier than 48 hours before the entitlement date.
• Park tickets are excluded in Disney Concierge Services. The price of Disney Concierge Services, as value-added services, varies by date.
• The DPAs contained in the Disney Concierge Services are linked to the park tickets of guests. We are not responsible for any loss or inconvenience caused by app error which is not attributable to our fault or caused by any unauthorized duplication or sale of DPAs. The price of Disney Concierge Services does not change if any of the attractions corresponding to the DPAs contained in Disney Concierge Services are temporarily suspended or closed. Please verify the attractions listed on the DPA Set Details screen for the day, as well as the attraction real-time status published on the official app for Shanghai Disney Resort.
• Please queue up and enter the Disney Fastpass Entrance at the attraction referred by each DPA. At the Disney Access Point, scan the DPA QR code located within the official Shanghai Disney Resort App or scan the QR code located on the back of your park ticket. After scanning the QR code, a Cast Member will check that the photo associated with the park ticket matches the identity of the person redeeming the DPA. If the DPA user does not match the visual identity of the park ticket holder, the DPA will not be accepted. DPA is valid only on the date of redemption of Disney Concierge Services and can be used only once at each corresponding attraction.
• In consideration of safety and order in the Park, or if the circumstances so require, we may from time to time, change the operating hours of the Park or any Park attraction, close the Park or any part of it temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program.
• In instances of inclement weather, Disney Concierge Services will still commence. We encourage our Guests to dress accordingly. We may photograph, film, videotape and/or record in the Park. Guests’ entry into the Park constitutes guests’ consent to be filmed, photographed and/or recorded, and to our use of these images and/or sound recordings, which may capture your portrait and/or voice, for our internal business, administrative and operational purposes or other directly related purposes, for the purposes of meeting the legal, safety or security requirements, or for other legitimate purposes. Guests are responsible for the security and protection of their personal belongings at all times. Admission to Shanghai Disneyland is subject to Park Rules and Regulations as posted on our website (https://www.shanghaidisneyresort.com/en/rules).
• These terms and conditions are subject to change. If there are mandatory requirements stated in the laws otherwise, then related ordinances will be followed. For the purposes of these terms and conditions, “we” means either or both of “Shanghai International Theme Park Company Limited” and “Shanghai International Theme Park and Resort Management Company Limited”.