Public notice
Pay-Before-Exit Implementation and Adjustment to Motor Vehicle Charging Services for Car and Coach Parking, Effective August 8th, 2024 (Subject to Adjustment for Actual Operations)See details
To create a more pleasurable viewing experience for all guests, on days with two performances, we recommend avoiding peak attendance times during the first presentation and opting for the second showing of 'Illuminate! A Nighttime Celebration' instead.
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.

Service Enquiry for Guests with Disabilities

Shanghai Disney Resort offers a variety of services to provide access to as many Guests as possible.

MAGIC ALL - A Magical Experience for All

We are committed to providing a magical experience for all of our guests. Shanghai Disney Resort provides numerous accommodations for Guests with disabilities. From wheelchair rentals and shuttle service, as well as hearing and visual aids, we will do our very best to accommodate you!

Accessibility to Attractions

Shanghai Disneyland features attractions that require wheelchair transfers and others that allow Guests to remain seated while riding.

Assistive Listening Systems

Hearing aids, such as Assistive Listening Systems, are available through Guest Services for those with hearing disabilities.

Disability Access Service

Disability Access Service Card is available for certified disability guests at Guest Services at Main Entrance.

Guide Dogs

Guide dogs are permitted in Shanghai Disney Resort on select attractions in Shanghai Disneyland and in certain areas of Resort hotels.

Hotel Services for Guests with Special Needs

Hotels at Shanghai Disney Resort offer special equipment and facilities to help accommodate Guests with disabilities.

Resort Shuttle

Hotel shuttles are equipped to transport Resort hotel Guests with disabilities to the theme park and Disneytown.

Sign Language

As a courtesy to our guests, sign language interpretation is available at certain shows.

Tactile Maps

Tactile maps featuring Braille in English and Simplified Chinese are available for Guests who require visual aids.


All toilets in Shanghai Disney Resort offer wheelchair access—with room to accommodate those requiring assistance.

Wheelchair Rental

Guests with mobility challenges have the option of renting a wheelchair when visiting Shanghai Disney Resort.

Find Service Enquiry for Guests with Disabilities