Public notice
Pay-Before-Exit Implementation and Adjustment to Motor Vehicle Charging Services for Car and Coach Parking, Effective August 8th, 2024 (Subject to Adjustment for Actual Operations)See details
To create a more pleasurable viewing experience for all guests, on days with two performances, we recommend avoiding peak attendance times during the first presentation and opting for the second showing of 'Illuminate! A Nighttime Celebration' instead.
Public notice
Pricing Structure Adjustment for Shanghai Disneyland Admission Effective November 24, 2024.See details
To protect guest rights, we remind all guests to only purchase Shanghai Disney Resort products and services via official and authorized channels.

For park ticketing products and hotel reservations, guests can make purchase through the resort’s official direct channels including the Shanghai Disney Resort official website, app and WeChat account, as well as the resort’s Disney Reservation Center, official Jingdong Flagship Store and official Fliggy Store, or through our official travel partners. Please click here to see the full list of the resort’s official channels and official travel partners.

If you want to purchase Disney Premier Access, please refer to the resort’s official direct channels below after you have purchased your park tickets. Disney Premier Access products and services are only available through these four channels:
  • Shanghai Disney Resort’s official website
  • Shanghai Disney Resort’s official app
  • Shanghai Disney Resort’s official WeChat account
  • Shanghai Disney Resort official Fliggy Store
Products and services purchased via any other channels are non-official, unauthorized, highly likely fake or fraudulent, which may therefore lead to guests at their own risk and responsibility of financial loss. As such illegal commercial activities also bring significant damage to the resort’s reputation, business and normal operations, we have been working closely with relevant government authorities to crackdown on these activities including monitoring and reporting them regularly to the local government.
Due to high demand, Shanghai Disney Resort parking lots will be at or near full capacity during the weekends and holidays. Guests visiting Shanghai Disneyland and Disneytown are advised to take the metro, taxi or other public transportation.
Welcome to Shanghai Disney Resort Official Website! Our Privacy Policy and Terms of Use has been updated. Please read it carefully.

Guide Dogs

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Trained guide dogs are welcome in most locations throughout Shanghai Disney Resort.

Overview of Guidelines

Guide dogs must remain on a leash or in a harness at all times. To ride attractions with your guide dog, please follow the same boarding entrance as Guests who use wheelchairs.

Due to the nature of some attractions, guide dogs may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party.

Additionally, guide dogs are allowed at most entertainment and Character Greeting experiences. For more information, please ask the nearest Cast Member.

Please note that Cast Members are not authorized to handle guide dogs.

Relief Areas

Limited relief areas are available for guide dogs when visiting Shanghai Disneyland and Shanghai Disney Resort. For information on how to access these relief areas, please ask a Cast Member.

Visiting Resort Hotels

Guests can also be accompanied by guide dogs in all common areas of the Toy Story Hotel and Shanghai Disneyland Hotel, except at King Triton Pool. Please check with the hotel Front Desk to inquire about the designated areas for guide dogs.

Find Guide Dogs