China’s Ministry of Culture and Tourism recently issued the “Notice on Further Business Resumption of Tourism Enterprises,” which raises the operating capacity of tourism sites from 30% to 50% of permitted capacity. As a result of this policy change, and as overall market conditions continue to rebound, Shanghai Disney Resort is increasing the daily capacity of the resort’s theme park, Shanghai Disneyland, and, effective August 24, 2020, will transition the current Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. During this new reservation phase, the park will continue to fully comply with regulatory directives on reservations, staggered arrival and applicable capacity controls.

With the increased daily capacity beginning August 24, 2020, Shanghai Disneyland Annual Pass holders and General Admission Ticket holders will be able to visit the park on any eligible day based on the condition of their pass or ticket*. All other guests will be able to purchase park tickets and visit the park on the same day, subject to ticket availability. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, will still be required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes and General Admission Tickets that were impacted by the park closure and Advanced Reservation Period will be extended accordingly. Click here for more details.
Shanghai Disneyland Transitions to a New Reservation Phase Starting August 24, 2020 - September 25, 2020
China’s Ministry of Culture and Tourism recently issued the “Notice on Further Business Resumption of Tourism Enterprises,” which raises the operating capacity of tourism sites from 30% to 50% of permitted capacity. As a result of this policy change, and as overall market conditions continue to rebound, Shanghai Disney Resort is increasing the daily capacity of the resort’s theme park, Shanghai Disneyland, and, effective August 24, 2020, will transition the current Advanced Reservation Period to a new reservation phase, aiming to provide more flexibility for guests to plan and enjoy their park visit. During this new reservation phase, the park will continue to fully comply with regulatory directives on reservations, staggered arrival and applicable capacity controls.

With the increased daily capacity beginning August 24, 2020, Shanghai Disneyland Annual Pass holders and General Admission Ticket holders will be able to visit the park on any eligible day based on the condition of their pass or ticket*. All other guests will be able to purchase park tickets and visit the park on the same day, subject to ticket availability. To comply with regulatory directives, all guests, including Shanghai Disneyland Annual Pass holders and infants under 3 years old or under 1.0 meter in height, will still be required to make a reservation by submitting their visitation date and personal information to obtain a Shanghai Disneyland Reservation QR Code prior to their arrival at the park’s Main Entrance.

Starting from the first day of the new phase on August 24, 2020, the validity period of Annual Passes and General Admission Tickets that were impacted by the park closure and Advanced Reservation Period will be extended accordingly. Click here for more details.

Guide Dogs

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Trained guide dogs are welcome in most locations throughout Shanghai Disney Resort.

Overview of Guidelines

Guide dogs must remain on a leash or in a harness at all times. To ride attractions with your guide dog, please follow the same boarding entrance as Guests who use wheelchairs.

Due to the nature of some attractions, guide dogs may not be permitted to ride. At these locations, please ask a Cast Member about available options, including Rider Switch with a member of your party.

Additionally, guide dogs are allowed at most entertainment and Character Greeting experiences. For more information, please ask the nearest Cast Member.

Please note that Cast Members are not authorized to handle guide dogs.

Restricted Attractions

Due to the nature of these experiences, guide dogs are not permitted on:

Relief Areas

Limited relief areas are available for guide dogs when visiting Shanghai Disneyland and Shanghai Disney Resort. For information on how to access these relief areas, please ask a Cast Member.

Visiting Resort Hotels

Guests can also be accompanied by guide dogs in all common areas of the Toy Story Hotel and Shanghai Disneyland Hotel, except at King Triton Pool. Please check with the hotel Front Desk to inquire about the designated areas for guide dogs.